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Author Topic: Ancestry.co.uk  (Read 4356 times)

Online BumbleB

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Re: Ancestry.co.uk
« Reply #9 on: Wednesday 27 July 16 17:16 BST (UK) »
It's possibly a bigger problem than my initial enquiry, but they are aware of it/them, and are working to rectify.

Transcriptions and NBI are merely finding aids.  They are NOT a substitute for original record entries.
Remember - "They'll be found when they want to be found" !!!
If you don't ask the question, you won't get an answer.
He/she who never made a mistake, never made anything.
Archbell - anywhere, any date
Kendall - WRY
Milner - WRY
Appleyard - WRY

Offline 3sillydogs

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Re: Ancestry.co.uk
« Reply #10 on: Wednesday 27 July 16 17:18 BST (UK) »

I can move around the site as normal although it is a bit slow.... :-\
Paylet, Pallatt, Morris (Russia, UK) Burke, Hillery, Page, Rumsey, Stevens, Tyne/Thynne(UK)  Landman, van Rooyen, Tyne, Stevens, Rumsey, Visagie, Nell (South Africa)

Online BumbleB

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Re: Ancestry.co.uk
« Reply #11 on: Wednesday 27 July 16 17:20 BST (UK) »
Quote from: 3sillydogs on Wednesday 27 July 16 17:18 BST (UK)

I can move around the site as normal although it is a bit slow.... :-\

OK folks - all queries to be directed to 3sd  :o ;D ;D ;D

Sorry, couldn't resist  :-X :-X
Transcriptions and NBI are merely finding aids.  They are NOT a substitute for original record entries.
Remember - "They'll be found when they want to be found" !!!
If you don't ask the question, you won't get an answer.
He/she who never made a mistake, never made anything.
Archbell - anywhere, any date
Kendall - WRY
Milner - WRY
Appleyard - WRY

Offline 3sillydogs

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Re: Ancestry.co.uk
« Reply #12 on: Wednesday 27 July 16 17:22 BST (UK) »


 ;D ;D ;D ;D

except you'd have to wait for a freebie weekend for any answers... ::) ;D ;D ;D
Paylet, Pallatt, Morris (Russia, UK) Burke, Hillery, Page, Rumsey, Stevens, Tyne/Thynne(UK)  Landman, van Rooyen, Tyne, Stevens, Rumsey, Visagie, Nell (South Africa)

Offline ..claire..

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Re: Ancestry.co.uk
« Reply #13 on: Wednesday 27 July 16 17:22 BST (UK) »
It's been 9 hours since people started to complain the site had some issues. :o
Luce, Tippett , Thomson, Dolling ~ Devon & Cornwall
Mocquard ~ London, France
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Offline carol8353

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Re: Ancestry.co.uk
« Reply #14 on: Wednesday 27 July 16 17:29 BST (UK) »
The good thing is that usually when people start having problems with Ancestry,they are often working on uploading a lot of new records...............we can but hope!

Carol
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Offline Annette7

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Re: Ancestry.co.uk
« Reply #15 on: Wednesday 27 July 16 18:03 BST (UK) »
I am one of those affected too - been following/contributing on their facebook page where asked name of internet provider, etc.   But there is no rhyme of reason to it - my cousin has exactly same set-up as me - Windows 10, Edge and via BT - and everything working as normal for her!   Have tried on my phone, tablet as well and results the same.   Signed out and in again.  Can eventually get onto site but the minute I click on 'Search' it just freezes!   To say I'm miffed is an understatement - a days research wasted and out baby sitting tonight.   If it was a general site error affecting everyone I don't think I'd feel so bad somehow but when you one of a small number of individuals that seem to be 'stricken' it becomes more frustrating and you think 'why us'?   

Annette
Scopes (One-Name Study - Worldwide)
Suffolk - Grist, Knights, Bullenthorpe, Watcham
Scotland - Spence, Horne, Cowan, Moffat
London -  Monk

Don't walk behind me, I may not lead.   Don't walk in front of me, I may not follow.   Just walk beside me and be my friend.

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Offline sandiep

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Re: Ancestry.co.uk
« Reply #16 on: Wednesday 27 July 16 20:24 BST (UK) »
only way I could get in was via google and then search page, wouldn't let me use my favourite link even when in it wont give me any images so bit of a waste of time.......... only thing is at least I now know its not me!!
Pender, Raphael,Lambert,Digby,Stent,
Dowell,cornish,mulley,Death,Rosier,
East End,Suffolk,Essex,Cornwall,Devon,London,  middlesex, hertfordshire                                      Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline MonicaL

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Re: Ancestry.co.uk
« Reply #17 on: Wednesday 27 July 16 20:39 BST (UK) »
I have just spoken to them (I too have not had access all day). Lots of people affected like we are experiencing. In the main, failure to access any databases on the site overall. Customer Services advice that systems people are working on it but no update on progress or when it will be up an running as normal.

The only bit of the site I could access was my account profile which reminds me annual subs is due to renew tomorrow.... ::)

Monica  :)
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