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Author Topic: Ancestry driving me mad!!  (Read 740 times)

Offline Vogel

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Ancestry driving me mad!!
« on: Saturday 20 February 16 16:08 GMT (UK) »
Is it just me or do other people have problems attaching new people to their tree in Ancestry?  I have tried to add a wife to a husband and daughter to a dad and it just says it can't do it at this time and that I should try again or it just won't simply save.  I have tried again and tried several different ways to to do it but still won't let me.  I have enough problems with finding ancestors but Ancestry is making it blooming difficult to keep hold of them when I do eventually find them!  Many thanks for any help

Offline Gnlgymd100

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Re: Ancestry driving me mad!!
« Reply #1 on: Saturday 20 February 16 16:25 GMT (UK) »
They having problems again?  I've not tried adding someone since this morning and it was working properly at that time. 

Have you tried a different browser?  I use Firefox, but I know there were problems with some working on Chrome a short time ago. 

If you're on facebook, go to their page https://www.facebook.com/AncestryUK/?fref=ts and see if anyone else is reporting issues, it may well be that Ancestry are unaware of any issues and you can also report it on there.

Regards,

Kay
Gordon, Carter, Lunie, Young, Pirie, Duncan,  Belgrie, Croll, Watt, Ferguson, Peat, Brand, Smith, Wallace, Middleton, Miller, Bell, Mollison, Gauld/Gault/Gall, Clerk/Clark, Anderson,  Grassick, Robertson, Niper, Kerr, Kinnear, Edwards, Low, Stewart, M(a)cDonald, Lamb, Petrie, Cowlie, Muckart, Tweedale, Davidson(e), M(a)cLeod, Stephen, Grassie, Mitchell, Whyte, M(a)cLean, Carnegie, Will, Robert, Fairweather, Hill, Reid, Steel, Jackson, Page, Murfitt, Bass,

Offline Vogel

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Re: Ancestry driving me mad!!
« Reply #2 on: Saturday 20 February 16 16:27 GMT (UK) »
Thanks Kay - I will try a different browser...seriously not liking this new Ancestry one bit!
Thanks for getting back to me

Offline Gnlgymd100

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Re: Ancestry driving me mad!!
« Reply #3 on: Saturday 20 February 16 16:31 GMT (UK) »
You're welcome.  I think it may also be a "free weekend" which can slow the site down and throw up some problems.  I read something about it but because I'm a subscriber I tend to just scroll past the posts telling us about them.
Gordon, Carter, Lunie, Young, Pirie, Duncan,  Belgrie, Croll, Watt, Ferguson, Peat, Brand, Smith, Wallace, Middleton, Miller, Bell, Mollison, Gauld/Gault/Gall, Clerk/Clark, Anderson,  Grassick, Robertson, Niper, Kerr, Kinnear, Edwards, Low, Stewart, M(a)cDonald, Lamb, Petrie, Cowlie, Muckart, Tweedale, Davidson(e), M(a)cLeod, Stephen, Grassie, Mitchell, Whyte, M(a)cLean, Carnegie, Will, Robert, Fairweather, Hill, Reid, Steel, Jackson, Page, Murfitt, Bass,
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