Lost Cousins - Customer service at it's worst?

[Romilly]

LOL, I thought I was alone in having had rude responses from Mr C!!

Now, did I imagine it, or was he, a little while back... asking people to donate towards buying him a drink? (Or was it a new kitchen?:-)

Romilly

[clairec666]

Now, did I imagine it, or was he, a little while back... asking people to donate towards buying him a drink? (Or was it a new kitchen?:-)

A certain proportion of his newsletters are links to deals on various websites where he gets credit for recommending you. Or something like that.

I just skip those bits and read the relevant bits!

[Ringrose]

Took ages in the beginnings to fill in details of the 1881.....One contact which aid already found and nothing since.A good idea .....Looked at the forum with no success.Give me Roots Chat any day.
Ringrose

[brionne]

Fail to see how anyone can possibly compare Lost Cousins to RootsChat,TWO completely different sites.
Am a great supporter of Lost Cousins,Peter C draws attention to the very many different areas of family history with his arranged cost cutting deals,also especially where previously accessible family history information may have been removed,he asks questions and invariably gets answers.
As a lady of limited means,I always wait for his information as to when Ancestry is free sometimes at Bank Holidays.
Having been stung badly by them years ago for 50 quid by mistake.
Brionne.

[groom]

.   
As a lady of limited means,I always wait for his information as to when Ancestry is free sometimes at Bank Holidays.                                             

Invariably similar information is posted here as soon as someone has an email from one of the subscription sites. 

[IgorStrav]

.   
As a lady of limited means,I always wait for his information as to when Ancestry is free sometimes at Bank Holidays.                                             

Invariably similar information is posted here as soon as someone has an email from one of the subscription sites. 

I don't think there is any need for competition.

Peter's Lost Cousins newsletter is regularly published, and if you like it you can read it, and if you don't you needn't.

I've never had anything but a courteous response from him, but if you've experienced rudeness, then fair enough, I can understand you'd not want to be in touch with him again, or read his newsletter.

I think he is very clear about the benefits he gets from the things he advertises, and again - if you don't want to click on his Amazon link to a book to benefit him, then you don't need to do it.

Rootschat is a wonderful resource - thanks, Tristram and Sarah! - and its members are equally wonderful.  But there are other resources which can on occasion be helpful, and there's no reason to not to use those, if you are happy to.

 

[barryd]

In an ideal world all governmental genealogical records should be free to access when the time limit on restricted access has expired. Then on expiry any organization who is willing to copy the records and offer them free to all should have the ability to do that. The only organization that would be willing to do that is probably familysearch.org.

[pete_uk]

Several people have asked why the LostCousins forum is still in beta after 3 years. It's very simple....

As regular readers of my newsletter will know, I contracted dengue fever in December 2013. Because of this I had to reduce my workload - stopping work on the forum was the obvious solution since at that stage only a very small percentage of LostCousins members had been invited to join.

It IS expensive to keep the forum running, but hopefully one day I will be well enough to finish what I started (but don't expect it to become a clone of Rootschat - that's not the way I do things).

Until then I will focus my efforts on the main LostCousins site, and my primary goal, which is to connect researchers who are cousins so that they can share past discoveries and collaborate on future research. All who share my vision are welcome.

[IgorStrav]

Congratulations on your work, Peter.  I like it