The dreaded change of Ancestry

[groom]

Someone has just asked this on the Ancestry FB page, I'll keep an eye on it and see if there is a reply.

[Hampshire Lass]

Thanks groom 

I actually sent them an email via the contact page asking if it could be re-instated. I think they must be overloaded as the message took forever to send.

[groom]

My reply from Ancestry.

the relationships should still be located under an individual's birth and death dates on their profile page. However, we are currently experiencing some trouble with this feature not showing in some trees on our site. This is an issue that we are looking into, and we hope to have it resolved as soon as possible. We apologise for the inconvenience.

[Hampshire Lass]

Thanks groom, that would explain why I thought the relationships showed up the other day on one of my other trees.

Perhaps it will all come out in the wash 

[hurworth]

So, for others like me who didn't enter sources at the outset please be aware that your tree entries will no longer appear in a search on Public Trees.   (Had to smile as over half of the trees I've looked at of late have just one source generally i.e. Ancestry tree so they have just 'pinched' the details from someone elses tree.)  So at some point I will have to amend the entries on my tree (won't be before Christmas, that's for sure) but as I have full baptism/marriage/burial dates it's clear that these details have come from parish registers and not simply filched from someone else.

Annette       

Does the source have to be an Ancestry source?

My sources are from all over the place - FindMyPast, newspapers, wills, Deceasedonline, mortcloth records, Irish parish registers.  I have some people on my tree that Ancestry has no obvious records for and probably never will.

[groom]

Thanks groom, that would explain why I thought the relationships showed up the other day on one of my other trees.

Perhaps it will all come out in the wash 

Just tried looking at it on the iPad and the relationships are on there, I use Chrome on both that and the laptop. I wonder if it is, as people have suggested, that the update is aimed at tablets and phones and it is on laptops and desktops where the problems arise?

[Hampshire Lass]

Thanks groom, that would explain why I thought the relationships showed up the other day on one of my other trees.

Perhaps it will all come out in the wash 

Just tried looking at it on the iPad and the relationships are on there, I use Chrome on both that and the laptop. I wonder if it is, as people have suggested, that the update is aimed at tablets and phones and it is on laptops and desktops where the problems arise?

Sounds a plausible explanation groom but I've just checked my various trees on my laptop and my Kindle and find that some people have their relationship displayed and others don't. There is no variance between the laptop and Kindle.

I think where I had previously clicked to establish the persons relationship to the home person, it is still displayed on the new site. At the moment if you want to establish the relationship, the facility to calculate this is not there.

We can only hope in due course it will be re-instated.

[Lisajb]

Lots of people asking on Ancestry's Facebook page where the relationship to me but has gone. They did reply once - usual guff about being aware of the issue but no time frame for a fix - but no updates since.

I'm currently using my iPad.

It's a shame as I'd just discovered an indirect ancestor who married a U.S. army major in 1944 and left England to live with him, and was wondering what our relationship was - can't find out now.....

Why oh why wasn't this all tested rigorously on a mirror  site before launch?

[groom]

I got the reply I posted last night. I would have thought that was one of the most useful things about the Ancestry trees, being able to see the relationships.