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Author Topic: hudl 2 not scrolling  (Read 4210 times)

Offline cg fan

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hudl 2 not scrolling
« on: Sunday 29 November 15 11:38 GMT (UK) »
Hi, I updated my Hudl 2 and now it wont scroll properly.  Can anyone help please I'm not very good with things like this.

cg.

Offline groom

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Re: hudl 2 not scrolling
« Reply #1 on: Sunday 29 November 15 11:42 GMT (UK) »
Not sure about the Hudl, but when I had problems with my Kindle I solved it by logging off completely and restarting it.
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Offline cg fan

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Re: hudl 2 not scrolling
« Reply #2 on: Sunday 29 November 15 11:51 GMT (UK) »
Not sure how to log off. I have shut it down and restarted it but it's still the same.

Offline *Sandra*

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Re: hudl 2 not scrolling
« Reply #3 on: Sunday 29 November 15 12:03 GMT (UK) »
Wonder if this would help - if you have been having a problem with parts of your touchscreen not responding, there is an update available that will fix this issue.

http://ttselectrical.custhelp.com/app/answers/detail/a_id/3768/~/resetting-the-touch-screen-on-your-hudl

Sandra
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Offline cg fan

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Re: hudl 2 not scrolling
« Reply #4 on: Sunday 29 November 15 12:19 GMT (UK) »
Thank you for the link. I've just had a look and it seems I don't have a reset touch screen button. I have a cast screen button, would that be the same thing?

Offline *Sandra*

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Re: hudl 2 not scrolling
« Reply #5 on: Sunday 29 November 15 12:31 GMT (UK) »
"We search for information, but the burden of proof is always with the thread owner"

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Offline cg fan

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Re: hudl 2 not scrolling
« Reply #6 on: Tuesday 01 December 15 12:49 GMT (UK) »
Thank you to Groom and Sandra for your replies. I found a free phone helpline and the problem was g**gle chrome which I had to reinstall. It now works perfectly. Hope this helps anyone else who may have the same problem.

Thanks again
cg.

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Re: hudl 2 not scrolling
« Reply #7 on: Tuesday 01 December 15 17:46 GMT (UK) »
Pleased to hear you finally got the problem sorted.  :)

Sandra
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Census information is Crown Copyright  http://www.nationalarchives.gov.uk

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