I contacted FindMyPast on Monday about the missing stretch of Caithness Drive in Crosby, and received an acknowledgement today:
"Thank you for your email to Customer Support.
We have received a higher than usual number of emails and we are working round the clock to respond as quickly as possible.
We wanted to let you know we have your email and you will receive a response as soon as possible. Normally we are able to get back to you within 24hrs so we really appreciate your patience and thank you for waiting a little longer than usual.
Whilst you’re waiting, you may find our Frequently Asked Questions helpful, which can be found here:
www.findmypast.co.uk/frequently-asked-questionsThanks again for your patience."