Author Topic: Find My Past £1 for 1month  (Read 14027 times)

Offline Kevin Burrell

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Re: Find My Past £1 for 1month
« Reply #45 on: Monday 26 October 15 21:33 GMT (UK) »
I generally find that they make a big play of giving you the big picture (500000 records from x parish to 19xx) because it sells - they keep any omissions secret until someone points out the omissions or asks that they cannot find so and so - then the real truth (or as little of it as they can get away with) will appear (briefly, because it is bad publicity to leave that sort of thing in the open too long!)
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Offline pinefamily

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Re: Find My Past £1 for 1month
« Reply #46 on: Monday 26 October 15 21:53 GMT (UK) »
Give me the LDS microfilm system any day. Apart from convenience, you can't compare using the pay sites to going to RO's, the LDS family history centres, libraries and archives, in my opinion. At the very least, you will usually find someone sympathetic to share that eureka moment, instead of a "that's nice", or a roll of the eyes.  ;D
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Offline Per Quist

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Re: Find My Past £1 for 1month
« Reply #47 on: Monday 26 October 15 22:22 GMT (UK) »
So is anyone taking up the one pound offer?  ;D
Yes they are, and for £1 why not ?, and this is what some of them, and other FindMyPast users  think about FindMyPast between January 2015 and July 2015 https://uk.trustpilot.com/review/www.findmypast.co.uk and the summary of the result of their feedback pretty much speaks for itself "Findmypast reviews Bad 1.6  from 0 - 10" but at least FindMyPast, unlike their initial and prolonged April 2014 debacle public silence, were publicly responding to these review site posts, and note this post about halfway down the page and note FindMyPast's response to it "Banned from their Facebook page.... So for telling the truth on Find My Past's Facebook page I have been banned from it." there were a lot of similar banning/censoring allegation posts directed towards FindMyPast in the Spring of 2014 which on the occasions that FindMyPast responded to them, their response was mostly one of denial, which many users then stated that they didn't believe. Facebook !!!, why would a major site like FindMyPast need or want to use a clunky and nebulous site like facebook as their main means of public contact with their customers, many of whom aren't, and don't want to be, subscribers to facebook, and especially so when FindMyPast have their own onsite forum. ? That use of facebook by FindMyPast was another cause of masses of customer complaints in 2014. The FindMyPast forum complaint thread had thousands of posts in 2014 and the quantity and fury of the complaints obviously took FindMyPast by surprise, so they were stuck between deleting the thread and appearing arrogant and indifferent, or leaving it up and taking the flak in unresponsive silence, eventually after several weeks, they did delete the thread, when it was already too late, and that just got them more criticism. Are their 2014 PR people still in post I wonder. ?

Is it not curious that there hasn't been a post to that review site since July 2015. ?

If any reader thinks that the extent of the 2014 disaster, which still hasn't been fully rectified, has been overstated here, just take a look at this 2014 13 page message thread on an independent genealogy site which FindMyPast couldn't censor.
https://www.british-genealogy.com/threads/81620-Find-My-Past-Searches

Or this 2014 review site, one star for every aspect, and only one review still visible, and you can bet that was originally hundreds of negative reviews, and FindMyPast used to get between 9 and 10 stars for everything. http://genealogy-websites.no1reviews.com/user-review-4020/findmypast.html

However, there are those who say that the customers should be grateful that the current FindMyPast exists in any form at all, well if they are satisfied with the product, that's their right to feel so, but where do they get the right to tell other customers that they should hold the same opinion. ?

Note also the 2014 FindMyPast slogan of "FindMyPast just got better" and their response to the criticism of something that they said, and are still saying, is really great and far better than the previous version.

The FindMyPast site was made so much better, that they said that "We have a team working around the clock on site performance. We have already made a number of infrastructure investments and will not stop until the new site is at the least as quick as the old site." So perhaps the FindMyPast customers should be particularly grateful that FindMyPast didn't make the new version even better than they had already made it. !

Be content though, it's only a £1 now,...I wonder why ?...and hey, after all, it's better than nothing, so keep on praising FindMyPast just as customers frequently used to do when it was really great, and perhaps in the future FindMyPast will make it even better, so lets all stay super positive and upbeat.

Offline AnneMc

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Re: Find My Past £1 for 1month
« Reply #48 on: Monday 26 October 15 22:35 GMT (UK) »
Pinetree:

I have agree I really enjoy going the the familyhistory centers but I have a 1 1/2 hour drive to get there and I don;t like driving there in the winter time.  Have gone to Salt Lake city to the family history library there.  Have gone there for a number of years with a group of friends. That is a 2 day drive from where we live in Canada to get there but that is part of the holiday.

But must say that I did use findmypast for the first time and did find lots of good stuff, as I can not always get to a center.

cheers

anne
Yorkshire - Thompson. Savage, Morris, Richardson, Frankish, Mintoft, Myers, Barker, Hotchkiss
Shropshire - Hotchkiss
Derbyshire - Hardwick, Barker, Marples
Lancashire - Winstanley, Morton


Offline Per Quist

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Re: Find My Past £1 for 1month
« Reply #49 on: Monday 26 October 15 23:25 GMT (UK) »
In post 42 ammack said "If only taking up the £1 offer it's fine just to check out what they do hold (any/every where) but it would be so much more beneficial to all, if these sites had an index telling us what exactly they have before we subscribe for 6/12 months."

It might also be nice if FindMyPast and other sites didn't also give some record sets titles that are misleading as to the exact nature and range of the records that those record sets actually contain.

It would also be nice if FindMyPast didn't state that a major UK record set which does exist, and which has been transcribed, and which is and has been publicly available for several years, both as transcriptions and also as original document images, doesn't exist, even though they were told more than a year ago that was the case, and even though they afterwards deleted their non existence statement, without of course bothering to inform the customers that those records do exist.

Check out the British shipping passenger lists if you want to figure out what that one is about.

"but it would be so much more beneficial to all, if these sites had an index telling us what exactly they have"

They do have such an index, they always did !, but you just try finding it, I did, but it sure wasn't easy, and for a new user, there isn't much of an indication that it even exists.

I'll post it if you want me to, I actually had to bookmark it so that I could easily find it again without having to hunt for it.

Now on the old and apparently in need of drastic improvement FindMyPast that index was pretty obvious, and super useful, I would even say vitally essential, oneof the best and most useful features of the site in fact, and very compact and quick and easy to grasp, a real one stop shop in fact, and ancestry has always suffered from the same flaw, but even with the current FindMyPast list of records index, some records which do exist as separate record sets, are super hard and sometimes impossible to find, because the new improved version of FindMyPast has helped it's users by lumping related record sets into the same bucket, which was one of the main things that the customers were screaming at FindMyPast about in April 2014, but did FindMyPast listen to them ?, yes of course it did, and then it ignored them.

The most truly bizarre aspect of that situation is, that even though some record sets have been lumped together and can no loner be searched separately as individual record sets by means of the usual search facility, they can be searched as separate record sets, at least after a fashion, by means of an alternative search method.

For example, just try finding and searching the UK death records for deaths at sea.

As for searching records such as UK birth records, for say just people with the name John Smith, sure you can do that, and you'll be given all of the John Smith birth records that match your search criteria, and that was always the case, but now you'll get an added bonus, because the resident over eager to please Labrador that now operates the extremely powerful, and potentially  very flexible, FindMyPast search engine, will also give you every birth record within your search criteria for anyone called John William Smith, William John Smith, etcetera.

That's an improvement though over the April 2014 version which would also have given you, sometimes literally millions of search results for everyone with a similar name in any country.

Never mind though, because as the 35 1759 baptism records of the obscure parish of Hookum Falookum in the Marsh are still thankfully available, if that is you can find them, then all is well, so no complaining.

Offline Per Quist

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Re: Find My Past £1 for 1month
« Reply #50 on: Monday 26 October 15 23:35 GMT (UK) »
I generally find that they make a big play of giving you the big picture (500000 records from x parish to 19xx) because it sells - they keep any omissions secret until someone points out the omissions or asks that they cannot find so and so - then the real truth (or as little of it as they can get away with) will appear (briefly, because it is bad publicity to leave that sort of thing in the open too long!)
X  ACT  LY ! and ancestry plays that game as well, and I'd be mighty surprised if they were the only sites that did that, the corporate mantra is obviously, quantity sells, or at least it makes a good selling point, so forget quality or usability, because apparently it's still better than a trip to Kew, that's probably why ancestry can claim to have London electoral registers, which they do, even though they've been so badly trashed by being transcribed with text reading software that was so inferior that those records are so garbled that they're barely usable.

Offline Per Quist

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Re: Find My Past £1 for 1month
« Reply #51 on: Monday 26 October 15 23:39 GMT (UK) »
That is a 2 day drive from where we live in Canada to get there... cheers anne
[/color]

In the vastness of Canada does that not count as an average grocery shopping trip to the supermarket. ?  ;)

Offline Per Quist

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Re: Find My Past £1 for 1month
« Reply #52 on: Tuesday 27 October 15 01:18 GMT (UK) »
So, just in case you were wondering, as I was, what the financial effect of trashing ones own site and then trying to tough it out, instead of fixing it is, well, no surprise, it isn't good.

Some people say that we should be grateful for half a loaf, because that's better than no loaf at all, well if the FindMyPast finances keep heading in the same direction that they were heading when they published their latest figures in February 2015, there may soon be no loaf at all, and btw, bear in mind too that this company had been steadily growing since 1965, http://www.findmypast.co.uk/content/company-history and the original hierarchy really knew what they were doing and how to do it, and in 2003 FindMyPast was awarded the Queen's Award for Innovation, and it even continued to grow and expand after it was sold in 2007 to the publishers of the Beano Comic https://www.beano.com/

Perhaps they should have stuck with a management recruited from the Beano characters aka "the Menace Squad" and it's hard to imagine how they could have done worse than the present media based management team, and the management and the techy bosses were purged and replaced by a team brought in specially to push through the partnership deal with ancestry which led to the 2014 site trashing.

Anyway, here are the FindMyPast February 2014 figures, and I'm guessing that there weren't many smiles in the boardrooms of either FindMyPast or their parent company the publishers D.C. Thompson, on the day that these figures were released, and you can pretty much bet that the 2016 results aren't likely to be an improvement, more likely that they'll probably be worse, and the 2015 results probably provided the motivation, and the need, for your £1 offers, and after all, a successful business doesn't usually give it's product away at less than it's usual achievable market value if it doesn't have to.

My guess is that if the FindMyPast revenues continue to fall, that in 2015 someone, probably ancestry, or google, or amazon, will step in with a takeover bid, and that if that happens, I suspect that D.C. Thompson will be very quick and eager to offload FindMyPast, and guess what the site will look like if any of those outfits get their hands on it.

If I was to give any financial advice to either a current or prospective FindMyPast customer, it would be this,...don't be in too big a hurry to take out a one year, payable in advance, subscription to FindMyPast, and btw, prior to the April 2014 site trashing, a 6 months subscription was available, but that was changed to a one year subscription just before the site was wrecked.

FindMyPast February 2015 figures...
https://www.duedil.com/company/04369607/findmypast-limited

https://companycheck.co.uk/company/04369607/FINDMYPAST-LIMITED/financial-accounts


Offline StanleysChesterton

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Re: Find My Past £1 for 1month
« Reply #53 on: Friday 30 October 15 10:46 GMT (UK) »
... £1 for a month offer, which will last until the end of the month....
I am on the site and can't see it.  Subscribing only offers me the regular price. I must have eaten from the Dim Tree this morning.
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