Find My Past £1 for 1month

[Rosinish]

But apart from that, you think the sites OK?

I find the site a drag, not user friendly, takes too long to find what you are looking for having to jump back & forth.......not a patch on A*****ry in that respect.

I also find when you want to save something, it is so small when you open it, it is unreadable & enlarging only makes it fuzzy.

Soon I think they will be named "InThePast" as they seem to be losing a lot of members.

Annie

ADDED.....They should have listened to the site users not their computer Technology people as the customers were happy before the "great new site" & every chance the "Techy" folk don't use it to navigate so on paper it seemed good but "If it isn't broken, don't fix it" springs to mind.

[LizzieW]

I agree, before the changes I used FindMyPast nearly all the time, now I rarely use it, before if I couldn't find something on Ancestry I could easily find it on FindMyPast, now it can't even find census entries that I know exist.  Something has gone drastically wrong with it, so much so that over a year ago if you subscribed to The Times, which we do, you could get a whole year's subscription for free.

[rosie99]

I also find when you want to save something, it is so small when you open it, it is unreadable & enlarging only makes it fuzzy.

I have not had a problem with their downloaded images they have been easy to enlarge and are clear.

Yes there were problems when they revamped the site and in my opinion a couple still remain but the information available outweighs the niggles in finding it.  It is still much easier than spending hours ploughing through records in record offices just to find maybe one piece of information as we did before these web sites got so many records.   

Rosie

[Rosinish]

I just wonder why they didn't listen to the paying customer in the 1st place................the site is a bit of a shambles. Ok with their cheap offers but never would I subscribe for a yr as it is like watching paint dry trying to find things..............as you say that you know exist but you need to know so much detail to get what you want.

I like A*try for navigating. Type a name & the list is there to view what you want......simple for anyone I would say.

Annie

[Per Quist]

But apart from that, you think the sites OK?

Exactly as per what ammack said in post 9. PLUS they also went out of their way to further hack users off by censoring their complaints on the FindMyPast forum, which they then denied doing, but which everyone who was following the forum posts, and there were many hundreds of them, did not believe.

They caused further fury by making no response to floods of customers complaints for over a week and then only initially doing so via facebook. ! Then they tried to tough it out and claim that everything was great and that there weren't any serious problems, until eventually the site nearly went into meltdown with customer complaints, and after several weeks FindMyPast was forced to accept reality and apologise for the mess they had created.

It was all marketing driven, they wanted to get into bed with ancestry dot com in order to increase their share of the U.S. market and in doing so, they tried to make every national version of FindMyPast look, and behave, like a clone of ancestry, which has always been a clunker of a site,but all they really achieved was to swap a superb site for an unmarketable pale wreck of what it had previously been.

It works and some of it works very well and much of it is still superior to ancestry but it's only a fraction as good as it used to be and for new users it will take quite a bit of practice and fiddling to get the hang of it and to be able to get the best use from it.

It's certainly worth £1 although it's no longer as intuitive to use as it used to be, and some of the former features that were particularly useful were never restored, and the formerly superb customer service and prompt feedback seems to have vanished, and it's no longer even worse and more nebulous than ancestry, and FindMyPast did manage to achieve the seemingly impossible in April 2014 and actually did manage for a time to make it even worse than ancestry.

Many of the most useful and flexible features have vanished, and quite a few of them have been replaced with features that are bizarre in their inflexible nebulosity.

Currently ancestry seems to be preparing to attempt the same feat, by gleefully preparing to replace the already very badly implemented and run, and very technical fault prone ancestry site, with some creation that they're calling new ancestry, which is already in place and which users at least have the option of trying and at present they can still revert to the old version, but some records are only available via the new version, and most of the users who have tried the new version, seem to detest it, but ancestry, which constantly asks for feedback from the users about the new version, is of course nevertheless telling the users that it's really great, is a big improvement, and that they will really love it, and that anyway, they will soon have no choice, because soon the new version will be the only one available.

[Rosinish]

I also find when you want to save something, it is so small when you open it, it is unreadable & enlarging only makes it fuzzy.

I have not had a problem with their downloaded images they have been easy to enlarge and are clear.

Yes there were problems when they revamped the site and in my opinion a couple still remain but the information available outweighs the niggles in finding it.   

I will find out when I use the offer in a few days.

Yes it is better than trawling records but the fact here is that they changed a good site, ignored their "fee paying" customers who use the site & now losing good custom because the technical team say the new way is best. I think the customers know which is/was best but they chose to ignore that.

Annie

[smudwhisk]

Yes there were problems when they revamped the site and in my opinion a couple still remain but the information available outweighs the niggles in finding it.  It is still much easier than spending hours ploughing through records in record offices just to find maybe one piece of information as we did before these web sites got so many records.   

Rosie

I have to agree with Rosie.  Yes there were some major issues when the new site was first launched, and some do still remain, but once you get used to how you need to search on the site, its relatively easy to find things.  I still think ancestry's site is better and always have done, sorry but I don't agree it was ever the best site but I know I'm in a minority on here about that.   At the very least, ancestry has always allowed you to use more details to search on and the results page has always shown more information than FindMyPast's has ever done, either now or previously.  Unfortunately with ancestors living in so many different counties, I've always had to have access to both sites once parish registers started to appear online.  Ancestry has always been the main site I use, but I can still find what I need on FindMyPast most of the time, usually when ancestry's indexing leaves a lot to be desired or they don't have the records. 

But, as Rosie, says its easier than having to visit Records Offices, something we've done a lot of as well.

[sustev]

Agreed.

I can't find any reference to this offer. Can anyone supply the discount code please?

[DavidG02]

I had subscribed to Ancestry and had no great dramas with it - I loved the hover feature that opened up a preview which stopped clicking into records that weren't relevant- something I feel I have to do with FindMyPast

I moved to FindMyPast after any changes and I find it easy to navigate and search - apart from the above niggle. I chose FindMyPast based on newspaper records being available on that site.