Uk Wills online has anyone ordered any?

[plimmerian]

I was advised they might reveal funeral details - sadly they didn't!

You live and learn 

[groom]

I was advised they might reveal funeral details - sadly they didn't!

You live and learn 

Unfortunately they only show what people have written, so if they don't leave funeral instructions in the will, you wont see them. Like Rosie, I've found that the more recent wills are often shorter and don't give as much detail as older ones, obviously the style of will writing changed.

[choobface]

I ordered a will on 27th December, received an email on 8th January to say it had been delivered, but the clickable "Download Grant" and "Will" didn't appear in the 'My Wills' section until the 22nd January. 

When I click on "Download Grant" i get a one page  PDF of a standard looking letter starting, "You have ordered a copy of a grant based on an entry in the probate calendar."

When I click on "Will" there is no PDF, I just get a one line message on the screen saying "Unfortunately this will is not available at the moment. Please contact support."

Under 'Support' then 'Contacts' I can see no link for support with the wills service.  I tried using the 'Feedback' link on the 8th of January when the "Download Grant" and "Will" links were missing, but I never got a reply from them.

Has anyone else encountered this message and if so did the will eventually become available?

Thanks in advance for any assistance

[dawnsh]

Hi choobface

I suggest you use the feedback button again and make sure you have the words Urgent Action Required Please in the subject line.

HMCTS are in the process of setting up a dedicated email for the will service but it doesn't work yet.

But also make sure that the entry you have ordered is shown in the calendar as a Probate, not a Letter of Administration.

[choobface]

Hi dawnsh,

Thanks for responding - I've had another look at the page and see now that some of the entries say Probate and some say Administration.  The one I ordered doesn't say either of these, but instead mentions Confirmation and Sealed - could this be why it isn't available? 

[dawnsh]

Yes, because confirmations are Scottish wills, the person who died must have had a financial interest in England or Wales for the confirmation to be resealed here.

You'll need to apply for a copy from Scotland.

[choobface]

Great, thanks dawnsh

[groom]

Just wanted to add to this to say that I ordered a will about 3pm on Wednesday and it was ready to download at 2pm today (Friday) so it looks as if they have improved the service.

[Cell]

Hi all,
 I didn't want to start a new thread for my query, so I thought I'd ask it here; I have an entry in 1941( which the person has also died in 1941) that  says "probate Llandaff" , so I gather this is a Will (?), fair enough, this looks good to order, But the same 1941 entry , underneath in handwriting , it says further grant in 1979.( and the entry in 1979 says "1941 Probate Llandaff")

If I ordered the 1979 one what exactly would I be getting? Would I get the will that the person wrote in 1941 too? Basically what I am asking, Do I need to order both entries  to obtain the will and what ever went on in 1979? What would I get back in the 1979 one?
I don't want to waste 20 pounds, when ordering  the 1979  maybe enough to obtain the will too.

Kind Regards

Ps I have an original HM His Majesty's court of justice stamped document  "the probate registry of Llandaff" regarding the above will of this person ( it's from my husband's late grandparent's possessions , the child of the above person)
I'll post it up later when I have five minutes(it's too big a file at the moment to post and I'm running late for an appointment) . I also do not want to be ordering something that I already have the original.  I don't quite understand what the document that I have is.