What a great thread!! Thanks, Keith!
I agree about the aversion to professional researchers, it may become necessary for me but I have had such fun following many trails (some of them dead ends) and meeting some lovely people along the way! I will not use one until I am confident there is something to be found that can't be found from here. I am aware of paying out a lot of money and getting nothing.
Best value of all, by a country mile, is Rootschat! Only costs whatever one's ISP charges to get on the Net. And I couldn't even begin to calculate the value of the help I have had and am still having, and the sheer joy of being a member of such a great community!
Other good value things for this Aussie. The local U3A genealogy group. Only costs the membership fee for U3A, very cheap, and I have had some great leads and a couple of bus trips to Brisbane with them. And the local LDS centre. Good resources, free and very helpful. I now give them a donation every time I go because I can't in conscience keep using their resources for nothing.
And the online pre-1858 will ordering service from the National Archives. I have bought two wills. One was short and not very informative but the other gave lots of terrific information that I wouldn't have got elsewhere (as well as some mysteries I am still trying to solve!) Yes, it is the luck of the draw whether your money gets a short will or a long one.
I agree about the "wrong" certificates - I would feel better if someone needed them!
I agree with Trish that NSW certificates are tremendous value, but not 1837online. I also do not think that the National Archivist is worth the money for what you get.
MarieC