« Reply #11 on: Wednesday 01 October 14 08:29 BST (UK) »
Yes exactly that Steve- you go there complete a form pay yer money (used to be £5 for a months usage) and then they ring you and you go back and view the film,as many times as you wish during that month.
If the film is in this country,they usually get it within a couple of weeks-if not and it has to come from USA then it can be about a month.
Minimum is 3 months now not 1 month, changed a few years back (either 2009 or 2010, I forget which) when they went to online ordering. You can't now order in the centres, this changed again a few years ago. Something to do with the Tax Man wanting to charge tax on orders made at the centres.
In the UK most of the films are delivered from Germany, it used to be Garratts Green in Birmingham but that closed a few years ago and everything was moved to Germany. Hence it now takes about a month to arrive.
One exception is the London LDS Centre which is now at Kew, where they do hold a lot more films so can be viewed at the centre without ordering.
Its worth checking with your local centre to see what they hold locally as I know of one in the Birmingham area which holds a lot of copy parish registers for Northamptonshire and transcripts for Bedfordshire and some for Kent. It depends on how proactive they were prior to the change in ordering.
When they originally went to online ordering, I think most centres didn't start the three months loan period until after it was received at the centre. Now the return date is controlled centrally and I believe they will charge extra if the film isn't marked as returned (by the centre) in time. So now you don't get three months for your money, which isn't really fair if it takes a long time to arrive at the centre. From experience in the UK, it does take about a month to turn up.
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