NSW BDM online UPGRADE June 2014

[franh1946]

Curses!

[sparrett]

 
Well now that I am forced to use it, is there anybody who is proficient at the new site who can offer a brief tutorial?  I know there is lots of information on this thread, but it is a lot to sift through

The help tips are not altogether very helpful and the marriage searches in particular are tricky.

I think especially newcomers, trying to do their own searching will be stumped and we could ask for the tutorial to be stickied at the top of the Aussie board till things are flowing better.

Meantime, Until they re-instate districts events took place in , I can offer help--- from a very old and tedious system I and some others have --- to locate districts.

Sue



 

[cocksie]

The trick to a marriage search is to type * in all the unknown name/surname boxes

[cando]

I really can't be bothered with it especially if experienced researchers are grumbling.  Thank goodness I finished my own family research in NSW many moons ago.  Not many ventured from Victoria.    I never thought I would say it...but thank goodness I have access to other online indexes.

The new NSW bdm search page will not even load for me no matter how I 'approach' it.

http://www.bdm.nsw.gov.au/bdm_fh/bdm_bdsch.html
Page doesn't open

http://www.bdm.nsw.gov.au/bdm_fh.html
The link from the above page to the search facility usually just loads continually and just now I received this message

Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

I emailed their complaints on Friday with my concerns.

Cando

[jeanlit]

Chin Up Cando !

I have just tried it again and whacko !  it worked.

Even the location is given - and it appears some certficates can be ordered.

Of course, I haven't totally experimented so I could be wrong.   However, there must be light at the end of the tunnel - and it's not a train light !

Jean

[hsfam]

You're right, Jean!

I've been waiting for them to sort things out so I can order a death certificate and just checked the record - the district is now there! But the pdf is still "unavailable".    Does anyone know whether all NSW BDM records used to have a pdf/digital record available or only some - like Queensland BDM?

[sparrett]

Mmm
some pdfs in marriages are available (in theory ) if you do a test using a random search.

There is even an option to order by email.

However when you do try to order by email and attempt to move on with the purchase, guess what  --

Error message!

Anyone else making more progress?

Sue

[Neil Todd]

This new Search facility is one of the dumbest pieces of software ever devised.

Even searching for a particular known Christian name with surname and parents first names brings up the whole lot of deaths for that surname in the time frame....

What a useless piece of C#$P

I wont be using it again as it toooooo much of a time waster.... so ends searching in NSW for me

Neil

[CassT]

Just heard on the radio an interview with a Funeral Director that  the upgrade is causing huge problems with the issue of death certificates, some taking up to 10 weeks.

So while this "upgrade" has caused us problems with our search of Family History it appears to be also causing problems with families trying to have deceased estates settled.  As we all know a Solicitor cannot do anything with out a Death Certificate.

what a mess

Cass