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Author Topic: Ancestry - Down Again ?  (Read 38255 times)

Offline smudwhisk

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Re: Ancestry - Down Again ?
« Reply #162 on: Wednesday 18 June 14 22:13 BST (UK) »
Quote from: *Sandra* on Wednesday 18 June 14 22:08 BST (UK)
Quote from: smudwhisk on Wednesday 18 June 14 21:22 BST (UK)
Quote from: *Sandra* on Wednesday 18 June 14 19:56 BST (UK)
Just relaying the message of the Customer Solutions Associate at ancestry  - he called it a "fluke"

Sandra

Probably didn't really know what he was talking about. ;D ;D


Really. That's your opinion  :P

Sandra

Having worked in IT for over 15 years at the infrastructure level (at levels higher than helpdesk), YES.  Just because they work on ancestry's helpdesk does not mean they know what they are talking about and often just repeat what they've been told without thinking the problem through.
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Offline spices

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Re: Ancestry - Down Again ?
« Reply #163 on: Wednesday 18 June 14 23:39 BST (UK) »
This is a reply from another group I subscribe to

Ancestry.com was involved in a cyber attack around 1:30 p.m. MT, June 16th.

Sincerely,

Bo.........
Customer Solutions Associate
Ancestry.com
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Offline trystan

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Re: Ancestry - Down Again ?
« Reply #164 on: Wednesday 18 June 14 23:50 BST (UK) »
It was (according to their tweets) a 'Distributed Denial of Service Attack' (DDOS)

Unfortunately it's incredibly difficult to thwart such an onslaught, so they're been doing incredibly well to keep the public informed and also keep some of the services running (even if it's intermittent or with reduced functionality).

Trystan
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Offline mrsruz

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Re: Ancestry - Down Again ?
« Reply #165 on: Thursday 19 June 14 06:06 BST (UK) »
No luck yesterday with Ancestry.com
Still getting timed out this morning.

Offline *Sandra*

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Re: Ancestry - Down Again ?
« Reply #166 on: Thursday 19 June 14 09:12 BST (UK) »
Seems to be working ok for me at the moment on all the options.

Sandra
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Offline wrjones

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Re: Ancestry - Down Again ?
« Reply #167 on: Thursday 19 June 14 09:51 BST (UK) »
It seems the attackers have turned their attention to Facebook this morning.

Whilst of course such attacks in these instances cause inconvenience and frustration for us,taking a much wider view of these things the potential for disruption to much more vital services is very worrying.

Regards
William Russell Jones.
Jones, Griffiths. Stephens, Parry, Gabriel, Conway, Hughes, Evans, Roberts, Lea, Hanmer. Peake, Edwards. Newnes, Davies. Thomas. "Blythin".
All North Wales.
Conway, Durber, Cartlidge, Lovatt, Bebington. Brindley, Sankey, Brunt. Dean. Clewes. Rhodes. Mountford,Walker,Bache, "Gibbons"Hood. Taylor
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Offline *Sandra*

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Re: Ancestry - Down Again ?
« Reply #168 on: Thursday 19 June 14 09:53 BST (UK) »
Is it the same denial of service attack William ? 

Sandra
"We search for information, but the burden of proof is always with the thread owner"

Census information is Crown Copyright  http://www.nationalarchives.gov.uk

British Census copyright The National Archives; Canadian Census copyright Library and Archives Canada

Offline wrjones

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Re: Ancestry - Down Again ?
« Reply #169 on: Thursday 19 June 14 09:59 BST (UK) »
Quote from: *Sandra* on Thursday 19 June 14 09:53 BST (UK)
Is it the same denial of service attack William ? 

Sandra

I wouldn't know Sandra,sorry!However I've just gained access to Facebook touch wood!

Regards
William Russell Jones
Jones, Griffiths. Stephens, Parry, Gabriel, Conway, Hughes, Evans, Roberts, Lea, Hanmer. Peake, Edwards. Newnes, Davies. Thomas. "Blythin".
All North Wales.
Conway, Durber, Cartlidge, Lovatt, Bebington. Brindley, Sankey, Brunt. Dean. Clewes. Rhodes. Mountford,Walker,Bache, "Gibbons"Hood. Taylor
All Stoke-on-Trent.
Francis - Nantwich Cheshire.
Dennell - Cheshire/Staffordshire.
Talbot-Shropshire
Census Information Is Crown Copyright,from www.nationalarchives.gov.uk

Offline *Sandra*

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Re: Ancestry - Down Again ?
« Reply #170 on: Thursday 19 June 14 10:03 BST (UK) »
Not quite up on facebook and twitter myself William, takes me all my time to operate a mobile phone.  ;D  Think they have had lots of attacks in the past.

Sandra
"We search for information, but the burden of proof is always with the thread owner"

Census information is Crown Copyright  http://www.nationalarchives.gov.uk

British Census copyright The National Archives; Canadian Census copyright Library and Archives Canada
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