I still like doing it the old fashioned way, the way I have done for the past few decades, going to a records office and looking at microfilm and microfiche machines, but technology is changing the world and it is gradually getting easier to do genealogy online now.
I used to spend hours at Gatacre Road, it was really relaxing and with the car parked (for free) just outside it was easy to nip out for a break.
As I feared when the consultation started, The Hold is the polar opposite. And I have endless empathy for the Bury and Lowestoft users whose experience has worsened in order to facilitate it.