Something I'm finding very annoying (one of many things) is the lack of county in the census search results. This is proving very time consuming, and I'm finding that I have to google some of the places to find out which county they are in to save looking at records unnecessarily.
I certainly wouldn't want to be using pay as you go credits since the changes.
I sent an email via contact us saying that the county needs to be included on results - as it was before. I did receive a reply but I would think it standard/automatic as there was no mention of the issue I referred to at all and it could have been sent in response to pretty much anything that wasn't a question of how to do something.
I used to be really impressed with how quickly and (generally) how easily one could find individuals/families on a census, and I used to really like how the address search worked.

Lisa