I phoned them today twice, and twice was told that I was second in line, then first....and then invited to leave a message.
It used to be possible to get a list of births quarter by quarter, but it seems this is no longer possible. While one can still order the years, the quarters are mixed up and so it is necessary to click around to find first Q1, then Q2 etc. This is rather similar to Ancestry, who display their results in the same sloppy fashion.
When will these people realise that people like to browse the records instead of just relying on transcriptions that are often wrong?