The new Findmypast (Part 1)

[groom]

I'm obviously still being good. 

[Gadget]

I think they forgot to move me - I've just popped in and it's still the old one 

[Mike in Cumbria]

The glitches in the old site I could live with, but the new one is  a maze which is hard to navigate.

Regards Eliza.

It's even worse than that. If it was just a maze that is hard to navigate, we could get used to new ways of navigating through it - we're all intelligent people! There are so many things that you could do on the old site that you just can't do now. I used to subscribe to Ancestry and FindMyPast because some searches worked much better on FindMyPast but that is no longer true and there's no point now in subscribing to both. Their feedback forum and their Facebook site make for amazing reading at the moment!

Mike

[avm228]

Ugh. I was doing so well at hanging on to the old site, then just now made the mistake of logging in to update account details (new email address and cancel auto-renew) and it's tipped me into the New Regime which I now cannot escape.

For those still enjoying Old FindMyPast, my advice is to leave well alone, let your cookies take you there and don't fiddle with your account!

[groom]

Their feedback forum and their Facebook site make for amazing reading at the moment!

Just been reading the FB site - I couldn't help feeling sorry for the people from FindMyPast who have been told to answer all the complaints on there. I doubt if they have had anything to do with the new site, yet they have to face the flack. It looks as if they have been given stock replies and just been told to alter the wording slightly. Their answers all seem to be along the line of "We are listening to your feedback and are working hard to improve things." No mention of how or when though.

Thanks for that advice avm - I never log out, so am keeping my fingers crossed. It would make sense to me that as they are getting so many complaints they stopped moving people over until it was fixed. I wonder why they have had to do it like that anyway, when Ancestry were just able to switch off their old search and update the site?

[LizzieW]

Surely the men  (it can't possibly have been women who caused this mess  ) at the top must have read some of what is on Facebook, not to mention their own site and know that they are in danger of losing hundreds of subscribers.  Obviously, they don't care, because there'll always be more people signing up who've never known how good the old site was.

The same company owns Scotlandspeople, I hope they don't go and mess with that site too.

[keyboard86]

  They've got me now even though I was logged in, they asked me to re-enter my User name/E mail address and password, now to see what everyone has been concerned with!

Keyboard86

[andycand]

The same company owns Scotlandspeople, I hope they don't go and mess with that site too.

They don't own ScotlandsPeople. ScotlandsPeople is a Scottish Government website that BrightSolid are contracted to operate on the Governments behalf.

Andy

[smudwhisk]

They've got me now even though I was logged in, they asked me to re-enter my User name/E mail address and password, now to see what everyone has been concerned with!

Keyboard86

Same has just happened to me.  Yesterday evening (up to 8pm when I stopped) I was still on the old site, this morning selected the URL in my IE address cache and found they'd managed to log me out (definitely didn't logout last night) and on logging back in, I'm presented with the new site.   Just be interesting to see whether it works in IE10 in light of some comments I've seen recently.

And, unlike Gadget, not been sent a "welcome" email which is polite of them.  I suspect that means most, if not everyone, have now been migrated whether we like it or not.