The new Findmypast (Part 3)

[dizzybella]

I have, just contacted, FindMyPast, to give them advance warning that i will not be renewing my subscription with then this year!!!

[HarryW]

I have, just contacted, FindMyPast, to give them advance warning that i will not be renewing my subscription with then this year!!!

Just done the same.   I am absolutely amazed at the way they have designed and implemented the changes.   

With so much functionality not working and with the advice to use Google Chrome when I already have two browsers is an absolute disgrace.

[Mike in Cumbria]

I wonder what this means on their feedback forum:


AdminPaul Dunlop (Product Manager, findmypast) commented  ·  April 6, 2014 10:47 PM  ·  Delete…
Please be advised, search functionality has been restored. It may take up to 10 minutes to be fully available, depending on your location.

[Brian1949]

Hi, I to have been looking at the new FindMyPast site and am shocked to see how poor it is.
There are parts which I have found not to work on my iPad. Such as trying to display an original census image and all you get is a black screen with a spinning circle (it worked fine on the old system)
Perhaps FindMyPast should take a step back and simply offer users a choice of using either the old format or the new - that way it would take the pressure off them to get the new site sorted. After all Microsoft did something similar with Windows 8 which you can configure to look like Windows 7!
I have not read all the posts in the three parts of "the new findmypast" but has anyone from Findmypast posted an explanation as to what is going on and how they plan to solve it.
Currently Ancestry must be rubbing their hand with glee as they attract FindMyPast customers.

[JenB]

Perhaps FindMyPast should take a step back and simply offer users a choice of using either the old format or the new - that way it would take the pressure off them to get the new site sorted.

'Product manager' Paul Dunlop has stated several times that access to the 'old site' will not be offered.

http://feedback.findmypast.co.uk/forums/222583-ideas-and-improvements/suggestions/5649598-improve-features-to-bring-in-line-with-the-old-sit

[locksmith]

I wonder what this means on their feedback forum:


AdminPaul Dunlop (Product Manager, findmypast) commented  ·  April 6, 2014 10:47 PM  ·  Delete…
Please be advised, search functionality has been restored. It may take up to 10 minutes to be fully available, depending on your location.

Searching on FindMyPast last night went missing. Any search just put up an error. This message on the forum appeared when they had fixed the problem and that their normal service would resume in 10 minutes. I think that is at least 3 times in the last week that the site has effectively been completely unusable (as opposed to almost completely unusable for the rest of the time )

Simon

[Hampshire Lass]

What a shocking number of omissions Dawn, thank you for giving us the list.

[LizzieL]

Considering that they are between 100 and 170 years old, I am surprised so many have survived

[Hampshire Lass]

Oh definitely, I'm always amazed at the wealth of records which have been saved.....but since this is a list of actual omissions by the new FindMyPast, it's quite shocking.

Or have I missed the point of Dawn's info and these records never were available?

PS.
Oops, trust me!! Just realised that it is a list of those which didn't survive and not an error on FindMyPast's part.