Just posted this on the FindMyPast forum:
There are four main teams at FindMyPast.
The team adding new data to the system, digitising and transcribing, are doing a decent job.
The database side are doing a good job too, providing an infrastructure for all those records.
The website team, though, ought to be hung, drawn and quartered for the abomination that they have forced upon us.
The management team are either in the dark, with the true situation being kept from them by "yes men", in which case they should be fired for not finding things out for themselves, or they know the disaster they are in and SHOULD BE TRYING TO EXTRACT THE COMPANY FROM IT.
The database back end is perfectly usable from the old, well tested and respected front end, NO MATTER WHAT FindMyPast CLAIM. Any database design which restricted the website to a single front end should have resulted in contracts being terminated with extreme prejudice.
Trying to patch up the current interface is throwing good money after bad.