Windows 8.1

[jake01]

Hello Japeflakes.   Yes the source is  relyable/safe and secure.
 I have downloaded file from this source previously on old Vista comp. Now I have got a new laptop running Windows 8.1 and they will not open. Actually with my wife being blind we download magazines of talking books to order from the rnib website.

[japeflakes]

If the download is available perhaps we could download and try it
Have you spoken to the RNIB?
I don't think W8 is the problem

[japeflakes]

Or how about trying this:
http://www.microsoft.com/en-gb/download/details.aspx?id=4

[jake01]

Hello japeflakes.   I have spoken to RNIB and they have checked and it works fine, in fact one of their people as tried it from their own comp at home and it works. I have also check with a friend ours and they say it works ! This evening I will certainly look the two site you have indicated and post my findings tomorrow. Thank you. Jake01.

[japeflakes]

Good luck
Hope it works

(When it does not open do you get any messages?)

[Shirleyjjj]

ive just sent my cv via e mail and they said it wont open and ive never had that problem before so might be something up - had to cut and past - im not sure what .version. im on but it was also a microsoft word

[jake01]

Hello japeflakes.  When the download  does not open, a window opens which reads: "word cannot open the file because the file format does not match the file extension.(C:\users\ALAN\...New_Books_37.docx"
Yes the download is available at the RNIB website: click " Borrow talking Books" click " New Books Magazine " click " New Books January 2014 " now download and open !
 The last Microsoft download site you indicated for " Word Viewer " I think this will open it but should we have to go to these lengths when we purchase and expensive office prog.
Be pleased to see your comments.
 

[falcybe]

The default programme you have to open Microsoft documents might not be the programme you have installed and confirmed on your computer. As an example, a few years ago I purchased MS Office 2007. Subsequent to this I purchased a new pc with Office 2010 pre-installed. Having paid good money for my 2007 version, I installed it on the new pc use it quite happily for most of the time. However, from time to time I have a hiccup because Windows wishes to use Office 2010 to open a file and it says, quite rightly, that I am not allowed to. What I do then is to open my version of office and then open the recalcitrant file from within my (fully paid up) version of Windows Office. Alternatively I right-click on the file and choose: "open with" and select my legitimate version of Office

cheers, falcybe

[jake01]

 Hi Falcybe.  Thank you for that. I have only one office prog on my comp. This was installed for me by my supplier when I purchase the comp. I do not think that I have a conflict between two versions of office. I understand what you are saying.