Ancestry has been fine for me, but Family Search has really been trying my patience!
I have been repeatedly been getting an "INTERNAL ERROR" message on clicking up next image.
Also taking an age for an image come up and to focus in clearly.
I then have to go back to their home page where I have to try and remember what page number I was up to, and of course I never remember ?
Finally I tried to send an email, went to "contact us" wrote the message, lo and behold there was no send button anywhere. Gave in and came off. It is free to use, even so it has been worse rather than better since they changed the format of the site!
Dolly