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Author Topic: Is Ancestry removing census reference information from the index?  (Read 5636 times)

Offline avm228

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Re: Is Ancestry removing census reference information from the index?
« Reply #18 on: Monday 06 January 14 11:40 GMT (UK) »
I'll be interested to know if you hear anything back, BugBear.

I mentioned this issue when I was on the phone to Ancestry about something else recently, but the person I was speaking to didn't know anything about it.
Ayr: Barnes, Wylie
Caithness: MacGregor
Essex: Eldred (Pebmarsh)
Gloucs: Timbrell (Winchcomb)
Hants: Stares (Wickham)
Lincs: Maw, Jackson (Epworth, Belton)
London: Pierce
Suffolk: Markham (Framlingham)
Surrey: Gosling (Richmond)
Wilts: Matthews, Tarrant (Calne, Preshute)
Worcs: Milward (Redditch)
Yorks: Beaumont, Crook, Moore, Styring (Huddersfield); Middleton (Church Fenton); Exley, Gelder (High Hoyland); Barnes, Birchinall (Sheffield); Kenyon, Wood (Cumberworth/Denby Dale)

Offline Viktoria

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Re: Is Ancestry removing census reference information from the index?
« Reply #19 on: Monday 06 January 14 23:13 GMT (UK) »
 I`m having trouble with Ancestry full stop. Despite them taking £12-95 from my account each month, the last on dec 4th of December  , they will not allow me access to any records but ask me to become a member!!
 I have tried`phoning but am not put through, emails are not delivered . I just hope my bank, who said they would stop any more payments have done just that.
We are caught between the two stools of Lloyds and T.S.B . Cor !the questions.etc etc.
. But this is not the place to go on about that.
Something is happening and it is nothing like as good as it used to be. Viktoria.

Offline bugbear

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Re: Is Ancestry removing census reference information from the index?
« Reply #20 on: Thursday 09 January 14 14:58 GMT (UK) »
Quote from: avm228 on Monday 06 January 14 11:40 GMT (UK)
I'll be interested to know if you hear anything back, BugBear.

I mentioned this issue when I was on the phone to Ancestry about something else recently, but the person I was speaking to didn't know anything about it.

email, 15:00 9/1/2014
Quote
Dear Paul,
 
Thank you for contacting Ancestry.co.uk in regard to not seeing the source citation for the 1901 census or have the ability to search by folio or piece.
 
 We apologise for the delay in replying to your message, we have been very busy lately. We regret any frustration this issue might be causing. We are aware of the problems you are experiencing with the the 1901 census. Our developers have been notified of the matter you have reported. While we work toward a solution, we would like to thank you for both your diligence in reporting issues, and your patience while we address this particular issue. We hope to have this resolved as quickly as possible.


   BugBear
BICE Middlesex
WOMACK Norfolk/Suffolk

Offline avm228

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Re: Is Ancestry removing census reference information from the index?
« Reply #21 on: Thursday 09 January 14 15:02 GMT (UK) »
Thanks for the update, BugBear.  So it's an "issue" rather than a deliberate change, which is good news :)
Ayr: Barnes, Wylie
Caithness: MacGregor
Essex: Eldred (Pebmarsh)
Gloucs: Timbrell (Winchcomb)
Hants: Stares (Wickham)
Lincs: Maw, Jackson (Epworth, Belton)
London: Pierce
Suffolk: Markham (Framlingham)
Surrey: Gosling (Richmond)
Wilts: Matthews, Tarrant (Calne, Preshute)
Worcs: Milward (Redditch)
Yorks: Beaumont, Crook, Moore, Styring (Huddersfield); Middleton (Church Fenton); Exley, Gelder (High Hoyland); Barnes, Birchinall (Sheffield); Kenyon, Wood (Cumberworth/Denby Dale)

Offline bugbear

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Re: Is Ancestry removing census reference information from the index?
« Reply #22 on: Thursday 09 January 14 15:13 GMT (UK) »
Quote from: avm228 on Thursday 09 January 14 15:02 GMT (UK)
Thanks for the update, BugBear.  So it's an "issue" rather than a deliberate change, which is good news :)

Heartily agreed.

 BugBear
BICE Middlesex
WOMACK Norfolk/Suffolk

Offline MonicaL

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Re: Is Ancestry removing census reference information from the index?
« Reply #23 on: Saturday 15 February 14 22:14 GMT (UK) »
"New tools give you control over how your search results are matched. And we say a fond farewell to Old search, which will be phased out in early March. Get more details....."

Is this the end to all the lovely features of old search  :-\ :'(

Monica
Census information Crown Copyright, www.nationalarchives.gov.uk
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