Author Topic: Is there a problem with Ancestry?  (Read 1888 times)

Offline Hampshire Lass

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Is there a problem with Ancestry?
« on: Tuesday 19 November 13 20:02 GMT (UK) »
Is anyone else having problems with Ancestry tonight?

I tried to access it via the link on my favourites but couldn't connect with their site.

I tried the site which tells you if a website is down and it told me it was just me.

So I deleted cookies, switched my pc off and then started again. This time I got to their website but when I tried to log in it went back to the screen which says something like "detecting problems" or words to that effect.

If anyones got time please can you just check......perhaps it is down but if not I don't know what to do.
Best wishes HL


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Offline kiwihalfpint

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Re: Is there a problem with Ancestry?
« Reply #1 on: Tuesday 19 November 13 20:11 GMT (UK) »
Hi,

You aren't the only one.    I get the message "Problem Loading Page".

They have been doing a lot of maintenance lately.

Cheers
KHP
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Offline oldtimer

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Re: Is there a problem with Ancestry?
« Reply #2 on: Tuesday 19 November 13 20:11 GMT (UK) »
Same here  - "This Page cannot be displayed"
Best wishes, Judy :-))


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Offline amandab

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Re: Is there a problem with Ancestry?
« Reply #3 on: Tuesday 19 November 13 20:12 GMT (UK) »
Not just you - I'm getting the same messages.

Amanda



Offline groom

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Re: Is there a problem with Ancestry?
« Reply #4 on: Tuesday 19 November 13 20:12 GMT (UK) »
Yes, there are messages on its FB page with people saying it is down.

This has been posted on http://www.isitdownrightnow.com/ancestry.com.html Click on the comments.

"just spoke to customer service...they are having website issues and know about the problem. Was advised to try logging in in about an hour..."
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Offline Hampshire Lass

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Re: Is there a problem with Ancestry?
« Reply #5 on: Tuesday 19 November 13 20:17 GMT (UK) »
Aaaw thanks for checking everyone.  :)

Because the "is it down" site said it was just me I was getting worried.

I don't belong to Facebook but it's obviously useful for info like that.

Anyway, now I know it's not just me I'll have to find something else to do, till they get their act together again  :)
Best wishes HL


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Offline groom

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Re: Is there a problem with Ancestry?
« Reply #6 on: Tuesday 19 November 13 20:20 GMT (UK) »
Try getting in through this link - it has worked for some

 http://trees.ancestry.co.uk/tree
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Offline JJen

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Re: Is there a problem with Ancestry?
« Reply #7 on: Tuesday 19 November 13 20:22 GMT (UK) »
Try getting in through this link - it has worked for some

 http://trees.ancestry.co.uk/tree

Thanks for the link - it's working for me  :)

JJ

Offline kiwihalfpint

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Re: Is there a problem with Ancestry?
« Reply #8 on: Tuesday 19 November 13 20:23 GMT (UK) »
Thanks Groom for the link :)


Cheers
KHP
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