Hi all
I was advised the same thing, although I think the term "print out" is very misleading.
To me, print out implies a transcript, which it is not.
If you order a certificate, this is an official document (that can be used for obtaining passports etc), but is really only the information transcribed onto an official looking piece of paper by whomever is interpreting the handwriting.
If you order a print out, you get a photocopy of the certificate or register on file. The photocopy is what I have in this case and is of very little informational value. I am loath to order an actual certificate as I very much doubt there will be anything more on it.
Nik