« Reply #19 on: Friday 06 September 13 07:55 BST (UK) »
..... all record offices and the GRO would recognise the distinction between BMD certificates needed by family historians and those requested for other purposes. I'm thinking that it would be good if they could just scan in the original entry and email it to us, or send a photocopy by post. It would keep the costs down for them and us. I just find it irritating to have to wait for a hand written/typed formal copy of the requested entry I don't really need and then pay £9.50 or so for it. I have a feeling that if they did this and brought the price down a bit they would receive far more requests and generate more income for themselves in the process.
Janet 
And that would require common sense, something that public servants seem to have little of, in my own experience.
I am Australian, from all the lands I come (my ancestors, at least!)
Pine/Pyne, Dowdeswell, Kempster, Sando/Sandoe/Sandow, Nancarrow, Hounslow, Youatt, Richardson, Jarmyn, Oxlade, Coad, Kelsey, Crampton, Lindner, Pittaway, and too many others to name.
Devon, Dorset, Gloucs, Cornwall, Warwickshire, Bucks, Oxfordshire, Wilts, Germany, Sweden, and of course London, to name a few.