Java Script query

[polidor]

Java script---what is it?

Have for the last year paid council tax online--now for some reason the page you fill with your details tell me it cant accept my details as I am using Java script.

I went off to the Council offices and asked had they changed their page for 'paying' and was told it must be MY computer that has altered in some way!

So--any idea what I can do to get rid of java script and get back to normal--nothing else on my p.c appears to have changed in any way.

poli.

[RJ_Paton]

can you clarify and give some details of the error message you get when you try using the council page and which browser program you use.

Javascript is a form of computer language normally used to allow interaction between the likes of your browser program and the council web site - in that example the script would be on the council web page and your browser would interpret its instructions and display them to you e.g a drop down style menu, a multiple choice style etc.

This Rootschat page uses Javascript as do many others and if this is displaying and working for you then it may be a compatability issue or possibly an over zealous security call by your browser as regards the council site but it is unlikely to be something you have installed.

[Calverley Lad]

I have found that a large No of 'official bodies' rely on Internet Explorer, Microsoft in their wisdom did not stick strictly to the written convention of program protocol?
Programs like Firefox expose these failing of Microsoft when errors appear as you have found.
Using Internet Explorer should end your problems.
 Brian

[polidor]

Thanks to you both for replies.

Falkyrn--I have posted what appears when I try to submit my details.

Calverly Lad--I already use Internet Explorer.

[RJ_Paton]

what that error message is saying is that you need to turn javascript on

what is probably happening is that you have IE10 and the council website hasn't been updated to identify your browser as being javascript enabled and it returns the error message

1 try compatability view - find it under Tools on the menu bar and enter their website address there or

2) you could try fooling it that you have IE 9 go to their site press F12 and a window opens up under Browser mode on the menu bar select IE9


PS The bottom line is that the fault is theirs not anything you have done.

[polidor]

what that error message is saying is that you need to turn javascript o


PS The bottom line is that the fault is theirs not anything you have done.

Your p.s made me smile--I told the woman the other side of the counter that I had NOT altered my p.c and had made an online payment in March this year, had trouble last month and ended up paying by phone. When it happened again today for this months payment I took myself off to the Council and said my piece but she would have it that my pc was at fault and they were blameless

What with this and bl**** wheelie bins incorrectly delivered ARGHHHHH   

I will investigate your suggestions--thank you.

[RJ_Paton]

Home users update their software far more often than many corporate bodies especially local councils where an IT department has to approve and check any and all such updates to make sure that they don't bring their whole system crashing down around their heads. The problems occur when Browsers change internally so that the systems no longer recognise them (as I believe may have happened in your case) and it sometimes takes a while for an IT department to roll out a fix.

The March problem and this one are probably linked as IE10 was rolled out to all Windows 7 (SP1) systems in February this year

[polidor]

Just had to add this attachment---I was going to try Falkryn's  'compatability' suggestion but just tried going to the 'Pay Tax' page first and found this--

Do you think it's something I said

[RJ_Paton]

Do you think it's something I said