GRONI records to On-line November 2013

[bmcg66]

Hi,

I just purchased a civil death record from GRONI's online site for an individual who is recorded as "Patrick Morrow" in their index, however, the full record was actually for a "Patrick Morris". The writing on the certificate was very clear, and there was no ambiguity whatsoever as regards Patrick's surname. I was wondering if anybody else has had this trouble, and if so, how did they go about getting lost credits back. It is clearly GRONI that is at fault. I feel cheated and won't be happy until I have e-mailed someone at GRONI and at least attempted to get them back, as a matter of principle!!!

Thanks in advance,
Brendan

[twitter]

Hi Brendan
At the bottom of the page of your on line registration printout there is an amendment button. I have used it to notify them of a transcription error, which they have refused to rectify, but others indicate they have had success.
Round 2 coming up!
Best of Luck
Twitter

[glensman]

You can e-mail:  gro.nisra@dfpni.gov.uk

[bmcg66]

Thanks for that glensman. I sent an e-mail to the address you gave me. Hopefully they will reply in a day or two. Twitter, I sent an amendment as soon as I purchased the record. As of yet they haven't rectified their mistake.

One more thing, I now realise that before purchasing records online from GRONI it is best to double check the Irish Civil Registration Indexes on the familysearch.org website, just to make sure that both indexes match.   

[Phenmark]

I'm not thanking God for anything. Think I'll thank the airline that will take me to Belfast instead

 

Matt.

I thank God for EVERYTHING in my life. Especially when I land safely in an airplane.