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Author Topic: Rootschat website problems  (Read 5068 times)

Offline JJdownunder

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Re: Rootschat website problems
« Reply #18 on: Friday 03 June 05 01:14 BST (UK) »
Hi All

I'm in western australia and are having the same problems with logging in, pages not loading properly,site extremely slow ect
It is now 8:10 am here which would be 1:10 am UK

Page created in 0.418 seconds with 17 queries

JJDownunder
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Lawson,Houlden,Robinson,Cooper,Farrar,Hunter,Wilson, (in yeadon rawdon guiseley) Lofthouse,Gill, (in burley in wharfedale,langcliffe,hampsthwaite) Gray (in aberford) Wetherill (in Harewood) Elliott,Hudson(in gislingham suffolk) Worm(e),Holmes (in hainford norfolk)

Offline trystan

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Re: Rootschat website problems
« Reply #19 on: Friday 03 June 05 01:16 BST (UK) »
Thankyou Arranroots!

Not sure what the problem may be - it could be that our datacentre is getting an "attack" from down under - in which case it protects our server by restricting connections from that part of the internet...

If you could email her back and find out what times these problems have been happening (and the time zone) then that would be very useful to us.

Thanks again,
Trystan
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Offline trystan

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Re: Rootschat website problems
« Reply #20 on: Friday 03 June 05 01:18 BST (UK) »
JJDownunder,

"Page created in 0.418 seconds with 17 queries" shows that the server is humming away quite nicely - it's the conection between the server and AU that  seems to be the problem - that's the bit I need to sort out. :)

Trystan
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Offline Cougar

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Re: Rootschat website problems
« Reply #21 on: Friday 03 June 05 02:10 BST (UK) »
Hi just to throw a spanner in the works, am not experiencing any problems and am in South Australia - though others in SA obviously are.
Most peculiar.
Am on and off the net all hours from around 9am to 9.30pm
Cougar
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Offline Wendy Mc

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Re: Rootschat website problems
« Reply #22 on: Friday 03 June 05 07:58 BST (UK) »
Hi Trystan,

I am in Melbourne and today has been the worst day so far this week. :(

From 8:00am until now which is abt 5:00pm (Australian Eastern Time) it has been extremely slow, many times not being able to get in to the site at all.
On the odd occassion I could get in, I was not able to open anything. The chatroom does not get beyond 'fetching settings....0%.'
Anyway, I've been able to get in to this board now so fingers crossed.

We do appreciate you sorting out this problem.

many thanks,

cheers,

Wendy :)

Offline Arranroots

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Re: Rootschat website problems
« Reply #23 on: Friday 03 June 05 08:38 BST (UK) »
Hi Trystan

Darcy is out on the Razz at the moment  ;D ;D

Stop press: she has just mailed to say it doesn't matter what time she tries, can't get on at all today.  Previously the page would half load in about 10 minutes and say "done", with no further progress.  she is in Sydney.

i notice there was only 1 page of new posts overnight (UK time).  Only about half the usual surely?  :o

Arranroots  ;)
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SOM: BIRD, BURT aka BROWN - HEF: BAUGH, LATHAM, CARTER, PRITCHARD - GLS: WEBB, WORKMAN, LATHAM, MALPUS - WIL: WEBB, SALTER - RAD: PRITCHARD, WILLIAMS - GLA: RYAN, KEARNEY, JONES, HARRY - MON: WEBB, MORGAN, WILLIAMS, JONES, BIRD - SCOTLAND: HASTINGS, CAMERON, KELSO, BUCHANAN, BETHUNE/ BEATON - IRELAND: RYAN (WATERFORD), KEARNEY (DUBLIN), BOYLE(DUNDALK)

Online PaulineJ

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Re: Rootschat website problems
« Reply #24 on: Friday 03 June 05 08:53 BST (UK) »

I was having serious problems generally in the UK yesterday.
Stuff like Ancestry saying "no server available", as well as rootschat being "too busy, try again in an hour (~23:00) BST".

Pauline
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Offline joboy

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Re: Rootschat website problems
« Reply #25 on: Friday 03 June 05 09:26 BST (UK) »
I'm in Sydney ........... local time 18.23 ....... what I get ............ very,very painfully slowly are the messages related to this topic and when I look at all the contributors their 'star rating' exhibits empty boxes ........... very wierd indeed.
joboy.
Gill UK and Australia
Bell UK and Australia
Harding(e) Australia
Finch UK and Australia

My memory's not as sharp as it used to be.
Also, my memory's not as sharp as it used to be.

Offline Wendy Mc

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Re: Rootschat website problems
« Reply #26 on: Friday 03 June 05 14:03 BST (UK) »
Hi Trystan,

It's 10:57pm in Melbourne and so gave it one last shot before bed.

Got in straight away, no probs with anything, here's hoping I haven't been dreaming!!!!!!!!!

What ever you did has worked for me so far and hope everyone else has good luck as well.

Thankyou and goodnight :D

cheers,

Wendy
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