Email Addresses

[fredandora]

Dear Moderators

Could someone please explain why your forum will NOT accept a perfectly legitimate email address? 

This is not the first time that the programme software that British forum websites use has refused to accept  @gmail.com email addresses, a situation that is, quite frankly, ludicrous.  Email addresses ending with  @gmail.com are legitimate addresses; they are part of the Google business.  Presumably y'all have heard of Google?  You would never know it, however.

Luckily I have access to my spouse's email address, an @yahoo.com one, which, inexplicably, is acceptable.  However, I want to bring all my contact/website mail under my own email address but cannot do so because of this completely inexplicable web programme behaviour.

I have tried on previous occasions, with similar fora, to contact the software creators to absolutely no avail.  Their attitude would seem to be that the responsibility for the establishment of protocols lies with the website owners. 

I should truly appreciate some kind of feedback on this.

Sincerely,
Anne

[Berlin-Bob]

Hi Anne,

please send me a PM with your gmail.com-address so I can check this out.

Thanks,
Bob

[Nick29]

Obviously I can't speak for this forum, but some other forums will not allow email addresses from the likes of Hotmail, Google Mail, Yahoo, etc, because it is so easy to create bogus accounts with them.   The majority of spam that I receive originates from these email addresses, and (what's worse), Yahoo don't seem to care about their email accounts being used for illegal purposes.

[Berlin-Bob]

Hi Nick,

at the moment we have no plans on RootsChat to ban "Hotmail, Google Mail, Yahoo, etc" (although it is sometimes very tempting) but I did do this on another forum. There it was easy to see that only spammers used hotmail so we banned it.


Anne's problem wasn't a spammer; it has been solved, by PM.

regards,
Bob