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Author Topic: Sorry if wrong board but...  (Read 1393 times)

Offline Ronnie6492

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Sorry if wrong board but...
« on: Tuesday 15 May 12 22:38 BST (UK) »
Hi,  have FindMyPast changed their rules? Logged on tonight and I can no longer view any previously viewed images. Have full subscription and no way can I have exceeded the fair usage figure. Is it just a problem my end or have things cahnged? Apologies if I am posting on wrong board
 ???
Ronnie
fisher, brookes,pridding(cheshire/flintshire)willcocks,crocker, cockrill,wilcott(plymouth,fowey,bristol),oliver(cornwall)

Census Information is Crown Copyright from www.nationalarchives.gov.uk

Offline polarbear

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Re: Sorry if wrong board but...
« Reply #1 on: Thursday 17 May 12 16:14 BST (UK) »
Hello Ronnie

I was wondering if you have considered contacting FindMyPast directly to ask them? If they haven't changed anything then they s/b able to help you sort things out as well, I'd think?

PB
British Home Children are very special.

We search for information but it is up to the thread owner to verify that it is correct.

British Census copyright The National Archives; Canadian Census copyright Library and Archives Canada

Offline Ronnie6492

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Re: Sorry if wrong board but...
« Reply #2 on: Thursday 17 May 12 21:12 BST (UK) »
Hi, yes I did contact them and they did get back to me having checked all was ok with my account. I had rebooted, run my cleaner and antivirus all to no avail, but when I logged on today all was ok again, so I guess it was a just a glitch somewhere in the system. I am just grateful its back to normal. Thanks alot for taking the time to answer - you can always rely on the forum.

cheers Ronnie ;D
fisher, brookes,pridding(cheshire/flintshire)willcocks,crocker, cockrill,wilcott(plymouth,fowey,bristol),oliver(cornwall)

Census Information is Crown Copyright from www.nationalarchives.gov.uk
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