Problem with vista and IE9 ???

[KGarrad]

My advice - don't use Internet Explorer!

I'm still not sure what has happened?

You said "Vista crashed big time".
What actually happened? Blue screen? Error message?

Did you re-boot in safe mode?

You said "Nothing would bring it back".
Why? What happened when you re-booted?

But I do agree with Ray - let the updates run!
You might have to re-boot a number of times (or it should happen automatically), but you simply have to let it run, and run.

[PaulaToo]

Thanks everyone.

The computer just would not come on at all.
No blue screen, just the motor running and nothing, not even an attempt to boot.
After putting in the company disc and going back to Factory Settings everything went swimmingly.
I was having over 100 updates a day, well, it's old, not particularly worried about that.
Then on the third day I took the IE9 update and from then on I couldn't use the browser. My home site came up good as you please, but I couldn't go to any other site.
Emails worked, but that was all.

THEN came that peculiar update that sent it into the cycle of
Configuring update 3 of 3   0% complete
close down re boot
All pretty standard stuff, but the same message for the same update just kept repeating itself never getting past o% complete.
I gave it two hours, then turned off.

When I turned on, the same cycle began again.
I went back to Factory Settings for the second time, and I'm here, and everything is working fine so far, but I am only on the second day of updates.

I did wonder if, as it was just after IE 9 that it went barmy, that was what caused it, as I have said, it's a very old 32 bit computer, as cranky as its owner.

So far so good. Nothing lost, because I restored from backup on the desktop hard drive.

Thanks for your kindness,
Paula

[KGarrad]

Then on the third day I took the IE9 update and from then on I couldn't use the browser. My home site came up good as you please, but I couldn't go to any other site.

As I said - don't use IE (any version!).

There's plenty of other options out there - I personally find Firefox faster and more resilient.

[PaulaToo]

I've heard a lot about Firefox, and most of it good.

[Rabbit B]

I've heard a lot about Firefox, and most of it good.

So have I Paula, but I am doing OK so far with IE 8, [not knowing any better, you see KGarrad, until you told us]

Thanks for the info.

 

[[Ray]]

Paula

When you get to BEFORE the point at which you know you get problems then take a backup
(gives you a point to return to)
 
... then attempt to move forward with further updates.
Certainly, by the sound of it, do not install IE9.
(At that point download Firefox (or something ) and use that.)


I am trying hard to understand why putting in a cd encourages the machine to spring into life, where there was no life before.

Watch the HDD light should it happen again.............


Ray

[PaulaToo]

It's all a big mystery to me, Ray, I don't know the whys and wherefores.
It's the company disc, and it reloads the program, that's all I know.

[John915]

Good afternoon,

You say it's an old machine, it's possible that you just have too much on there for it's capacity. Do you have years of docs and other records stored? You could try copying to disc or stick then getting rid of them all to free up space. Then when or if everything is ok reload the most recent that you use most and keep the rest stored. Possibly you don't have the capacity to run IE9 as a lot of newer stuff needs more space. If you were getting 100 updates at a time then why? The most iv'e had is 20 soon after we got our new computer last year, microsoft 7 with IE7. I have a permanent upgrade button for IE9 which I ignore and everytime I switch on I get a prompt to upgrade to IE8.which I also ignore but can't get rid of. If all else fails go to an expert and get a diagnosis.

John915

[PaulaToo]

Hi John,
Everything, but everything is kept on discs and memory sticks. I only have the minimum on the computer and I do backups for what is there.

I only get a few updates at a time ... usually.
The 100 was after the crash, and it was making up for all the updates since 2007.
Well, so far it's still working.