m Mary, thanks for posting the link, I just listened to it - very upsetting to hear. 
it seems that nobody can access any records once they are connected to nurse Gallagher's nursing home.
the lady on rte said she tried to get her childhood medical records but when she gave her birth details they were missing. she also tried to get baptism cert but no luck..very strange
why is everything related to #78 'lost' ? 
seems there might be a bigger story here. 
any thoughts anybody ? what is the mystery of nurse Gallagher's??