Author Topic: send attachments from memory stick  (Read 5142 times)

Offline MaryA

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Re: send attachments from memory stick
« Reply #9 on: Friday 15 July 11 07:17 BST (UK) »
I suppose the best thing is just to check before you press "send" - whether it be Falcybe's method, mine, or even your original way - that your email has an attachment.  Beneath the To and Subject lines there should be a paperclip saying "1 attachment" and a thumbnail picture of it with it's name beside.

If this is missing then your email doesn't have the attachment.
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Offline Nick29

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Re: send attachments from memory stick
« Reply #10 on: Saturday 16 July 11 11:12 BST (UK) »
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I bow to your knowledge, as I do not use the library system. Just know as a system administrator for a company, memory stick lockout is common.

Hi Geoff

I know what you mean but I think most libraries allow the use of memory sticks, in fact ours encourages it by having them for sale!  :)

A lot will depend on how good their IT people are.  A good IT professional should be able to guard a PC and network against attack from a USB port, but many lesser ones (or lazier ones) will go for the option of disconnecting or disabling the USB ports  :)

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Offline [Ray]

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Re: send attachments from memory stick
« Reply #11 on: Saturday 16 July 11 17:32 BST (UK) »

It has practically nothing to do with "lesser/lazy/good/bad/etc" the IT support team is.

It is all about security. Security starts with the ownership of the network/infrastucture. If the owners (Library Authority in this case) decide that they will allow usb connections then they will allow it.

If the (any) network/infrastructure owners decide that they will not allow usb then they will create a policy which locks down usb and anything else they feel necessary to protect their network. This would/could also include CD drives and the locking out of webdomains of things as diverse as facebook / BBC / SkyNews / trafficnews / externalemail and even Ancestry for a number of reasons.

Some create virtual pc workstations (on a server, in a "sandbox") and when a user logs out the "whole" thing is refreshed(overwritten). Thereby giving them the capability of allowing USB stick for example, and not worrying about it, should they wish to. There are "many" other (part)solutions.

To pick on network administrators / support teams and call them "lazy/bad/unprofessional/etc" because she/he follow orders isn't right.

Ray

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Offline falcybe

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Re: send attachments from memory stick
« Reply #12 on: Saturday 16 July 11 20:32 BST (UK) »
Hello Nick29, byegeorge's library has good IT professionals who allow memory sticks. I know that from prior conversations with him and the wording of this present query proves it (otherwise byegeorge would have had a different question). My parents' library in Essex have allowed them in only the last year.

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Offline Nick29

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Re: send attachments from memory stick
« Reply #13 on: Sunday 17 July 11 10:39 BST (UK) »

It has practically nothing to do with "lesser/lazy/good/bad/etc" the IT support team is.


Ray, I don't work in IT, but my job for the past 30+ years has involved working with IT professionals, and my post is maybe biased because of my experiences with them.  Some of them were so clueless, I wouldn't trust them to secure my nephew's piggy-bank  ::)

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Offline byegeorge

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Re: send attachments from memory stick
« Reply #14 on: Monday 18 July 11 11:11 BST (UK) »
HI Falcby and Mary A.     Thanks both for your advice.  I shall certainly be trying out your suggestions in my next email/attachment, and will leap out of my chair (quietly!) if it works.    Byegeorge

Offline byegeorge

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Re: send attachments from memory stick
« Reply #15 on: Tuesday 26 July 11 11:11 BST (UK) »
HI.  I don't know if you can recommend any other possible remedies to my attachment problem, but I have tried your suggestions and, unfortunately, they haven't worked.  I tried r.clicking the photo, and sending it to myself, and I received the email,saying (as the original) "  The message is ready to be sent with the following file or attachments"  And if I send it again, the message is repeated.    Many thanks.  Byegeorge

Offline Nick29

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Re: send attachments from memory stick
« Reply #16 on: Tuesday 26 July 11 15:13 BST (UK) »
All I can suggest is to ask the library whether the USB port is locked.  It could well be.
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Offline GBay

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Re: send attachments from memory stick
« Reply #17 on: Tuesday 26 July 11 15:48 BST (UK) »
Ensure the flashdrive is inserted into the PC.
When writing your email in hotmail click on the 'Attachments' hyperlink next to the paperclip icon.
Navigate to the flashdrive location in the newly opened explorer window.
Locate your photo then do a single left click on it to highlight it, then press the 'Open' button.
Hotmail should then upload the file ready for you to send the email.
If you have have multiple photos to attach then press the ctrl button while doing the single left click on each photo to do a multi select before pressing the 'open' button.