ERO going Pay-to-Browse for online PRs etc

[kmart66]

wll it seems that the clever people at the ERO have made a complete mess of this launch with seasoned users of the old web site unable to access the site and it would seem very little in the way of how to use the new site,its a shame as lots of people have been waiting from all over the world to get access,me well I will go along to the ERO in person I enjoy the day out.

Hi Geno

Well i have finally got into it now, no thanks to any advice on here  or from the ERO. What i had to do was request that my readers no was sent to me via email and then use that in place of my email address as it would not accept my email address on the login page. I have had no problems except every now and again the page goes back to the beginning of the book. Fortunately for me most of the PRs i am interested in are from Brightlingsea so they are all online now.

Kevin

[louisa maud]

Well i have finally got into it now, no thanks to any advice on here   or from the ERO

Bit harsh wasn't it Kevin, now come on, be nice about it, or have I miss-interpreted the tone ??

Louisa Maud

[Ringrose]

I'm not doing too badly but very frustrated when lookingb at Halstead that there are quite a few gaps.I wanted  to check some 19th century marriages and find they are not there.
Ringrose

[kmart66]

Well i have finally got into it now, no thanks to any advice on here   or from the ERO

Bit harsh wasn't it Kevin, now come on, be nice about it, or have I miss-interpreted the tone ??

Louisa Maud

Call it frustration  , i felt like a kid looking at presents under the tree on christmas day and waiting for my parents to get up... i'd been trying all weekend, then couldn't even get ERO to answer their phone this morning. I did get a response to my email to them today, stating that my i had an account and that i should be able to login immediately after i had activated it. Anyway i'm please to say that after the wait, i'm not disappointed   

Kevin

[suffolk*sue]

Does anyone know how to save an image. When I try on my laptop (Windows 7) I get the message "The file being saved or retrieved has been blocked*. Is there any way round this.
I haven't tried on my desktop yet XP.

[louisa maud]

Good,  Kevin, another problem solved but you must know by now how frustrating this hobby is, how many dents are there in many walls trying to find something that appears not there till someone else gets on the case

Happy hunting

LM

[geno500]

Hi Suffolk sue you will need to use Google Chrome instead of internet explorer,I have not tried to use the new entries but the old ones would not save using windows 7 and internet explorer,try it and see you  will find using any windows later than 5 giving you the same thing.

[smudwhisk]

Problem with saving started with IE7, as it always used to work with IE6.   I use Opera rather than Google Chrome, but if you have Outlook (not Outlook Express installed) I have found that you can select "email picture" from the right click menu on the image and it will attach to an email, you can then, rather than send yourself the email, right click the attachment and save from there.  A rather long way round but it does work on Windows XP anyway.  I keep forgetting to use Opera and usually can't be bothered to switch.  I don't like Google Chrome personally.

[kmart66]

Hi

Just received this update from ERO regarding difficulties logging in using an email address

Quote
"We - and more importantly the software development team - suspect that the system has a problem with certain long email addresses, in that it accepts them for registration but fails to accept them at login.  They are still working on the issue, but your experience does seem to suggest something of the kind.  Thank you for telling us." 

Kevin