Author Topic: Family Search Lancashire Images - Broken?  (Read 10050 times)

Offline Parmesan

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Re: Family Search Lancashire Images - Broken?
« Reply #9 on: Sunday 08 May 11 22:42 BST (UK) »
will definitely stay on the case, I want to see those records!
Paternal: Staffordshire, Shropshire, Lancashire, Cheshire, Durham, Wales, Arrondissements Oudenaarde and Gent, Belgium, -  - Maternal: Cheshire, Lancashire, Ireland

Offline thecohens

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Re: Family Search Lancashire Images - Broken?
« Reply #10 on: Monday 09 May 11 01:06 BST (UK) »
will definitely stay on the case, I want to see those records!
Is this a specific database you are talking about, is it the one in the menu for Lancashire - Cheshire - Yorkshire Parish Registers?  I think the url for that one is

 https://www.familysearch.org/search/collection/show#uri=http://hr-search-api:8080/searchapi/search/collection/1788853

Offline Parmesan

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Re: Family Search Lancashire Images - Broken?
« Reply #11 on: Monday 09 May 11 09:54 BST (UK) »
it is, I can get all the way through to the church records I want to see, I can see the lists of baptisms, marriages and deaths and the years ascribed but when I click on a particular set that's when I get 'unavailable'
Paternal: Staffordshire, Shropshire, Lancashire, Cheshire, Durham, Wales, Arrondissements Oudenaarde and Gent, Belgium, -  - Maternal: Cheshire, Lancashire, Ireland

Offline Parmesan

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Re: Family Search Lancashire Images - Broken?
« Reply #12 on: Monday 09 May 11 20:27 BST (UK) »
first reply, obviously a standard

"Thank you for taking the time to share your idea for improving the FamilySearch website. This system allows everyone to view the ideas of others and to vote on the ideas they like best. The ideas with the most votes do tend to get the most attention, but our product managers carefully review all the ideas. Please keep in mind that regardless of votes, some ideas may never be implemented. Many factors are reviewed to determine whether an idea should be implemented. Also note that some ideas take a long time to implement. We appreciate your contribution and hope that you will continue to share your ideas with us."

I have asked if they know why the images aren't appearing and the fact that I cannot find anywhere to ask a direct question.
Paternal: Staffordshire, Shropshire, Lancashire, Cheshire, Durham, Wales, Arrondissements Oudenaarde and Gent, Belgium, -  - Maternal: Cheshire, Lancashire, Ireland


Offline Lord V.

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Re: Family Search Lancashire Images - Broken?
« Reply #13 on: Wednesday 18 May 11 16:12 BST (UK) »
I wrote to them last week and this is now there official line on the matter.

Dear Lord V,

Thank you for contacting FamilySearch regarding the problems viewing images in the England, Lancashire – Cheshire – Yorkshire Parish Registers, 1603-1992 collection.

 "The Image is not available" error message appears when trying to access some of the images, even when users are signed in.  This is due to privacy restrictions in both the UK and EU which prohibit viewing images for within the last 100 yrs.   In a future rework the links to those restricted images will be removed.


My advice to anyone is download what you can before they all disappear. I did and have a fair few books now ;D :o 8)
I don't really get the "100year rule" as they have blocked some early ones? I think it might be more to do with certificates would cost £10 a shot and some one doesn't like loosing out on this ;D

Lord V.

Offline thecohens

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Re: Family Search Lancashire Images - Broken?
« Reply #14 on: Wednesday 18 May 11 16:27 BST (UK) »
Thank you for writing them and posting!

I wrote to them last week and this is now there official line on the matter.

Dear Lord V,

Thank you for contacting FamilySearch regarding the problems viewing images in the England, Lancashire – Cheshire – Yorkshire Parish Registers, 1603-1992 collection.

 "The Image is not available" error message appears when trying to access some of the images, even when users are signed in.  This is due to privacy restrictions in both the UK and EU which prohibit viewing images for within the last 100 yrs.   In a future rework the links to those restricted images will be removed.

Actually, I thought the rule for the UK is you cannot get certificates for the last 50 years from the GRO, but isn't this a church collection, not a goverment collection?

My hunch and hope are that until they can differentiate between specific  images that are okay vs. too recent, the entire collection will be restricted.

I know in Poland that the 100 year rule applies for archived civil records, and no one is given access to books with any records in them that are less than 100 years old, but this is the UK, not Poland.  And this database for Lancashire etc. has  church records, not civil.

It may be another case of sending a pat answer...a better one, but still a standard one.

Offline Lord V.

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Re: Family Search Lancashire Images - Broken?
« Reply #15 on: Wednesday 18 May 11 17:08 BST (UK) »
Well what ever there answer, i will continue to download what i can. Just so time consuming, but worth it as it has saved me a packet up to now. ;D

Offline Parmesan

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Re: Family Search Lancashire Images - Broken?
« Reply #16 on: Wednesday 18 May 11 18:07 BST (UK) »
here is my thread on Family Search http://getsatisfaction.com/familysearch/topics/images_unavailable_at_this_time?utm_content=reply_link&utm_medium=email&utm_source=reply_notification#reply_5532024

If the whole collection of images is from say 1799 - 1920 then ALL of the images cannot be viewed.  If just ONE image falls into the stupid 100 year rule then NONE of them can be viewed.

I know Migky from these forums suggested right at the outset to download all images but it seemed like such a chore I didn't bother  ::)

Paternal: Staffordshire, Shropshire, Lancashire, Cheshire, Durham, Wales, Arrondissements Oudenaarde and Gent, Belgium, -  - Maternal: Cheshire, Lancashire, Ireland

Offline Parmesan

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Re: Family Search Lancashire Images - Broken?
« Reply #17 on: Wednesday 18 May 11 18:09 BST (UK) »
One would hope that they would just remove the images that fall into the 100 year rule and leave the rest to be viewed but I wouldn't bet on it.
Paternal: Staffordshire, Shropshire, Lancashire, Cheshire, Durham, Wales, Arrondissements Oudenaarde and Gent, Belgium, -  - Maternal: Cheshire, Lancashire, Ireland