Family Search Lancashire Images - Broken?

[Parmesan]

Can anyone access these images?

I've tried a few randomly and they are all saying 'Image currently unavailable please try later'

Is it me?

Ta 

[Barbara.H]

I've just accessed a Newton Heath burial image successfully - but a Greenheys Marriage image said as you found 'unavailable'. Saddleworth baptism OK, Bowdon burial OK, Rivington banns and marriages, not available.

Seems like a lucky dip today!

  Barbara
(more bothered that BBC live radio keeps cutting out on the footy today!)

[Parmesan]

Other half is glued to the footy but can hear him shouting! 

It's been like this for days and I've sent them a message.  There are quite a few unavailale 

[thecohens]

It's been like this for days and I've sent them a message.  There are quite a few unavailale 

If it does not get better, send them an email.  You should get a robotic confirmation email.  If you do not, email again.  Once you hear back, if you are not satisfied with their answer, jump up and down a bit and explain why their answer is not helpful and get them to give you a better answer.

They do say they revise the whole site at least every month, so this might just be part of another one of their regular upgrades.   But then again, in some cases (especially outside of England), they discover copywrite issues and remove databases from public access entirely.  Their Wiki pages sometimes expain what is going on, but generally not immediately.

But the more peope they hear from on an issue, the more attention they pay to it.

A place they pay a lot of attention to, is their feedback forum:

http://getsatisfaction.com/familysearch/topics/

[Parmesan]

Thanks for that thecohens, I sent a message through their own system not directly from my email and I have not had an automated reply as yet (did it last night)

I will post on the forum and see where that gets me. 

[thecohens]

...I sent a message through their own system not directly from my email and I have not had an automated reply as yet (did it last night)
...

Sorry, I should have made it clear that the automatic response comes if you email support@familysearch.org - and the response is virtually immediately.  If you don't get an automated response from a real email to them, then they did not get the email. Private messages on their site do not work that way.

An advantage to the forum is others can chime in to your comment or query, strengthening it.

[Parmesan]

thanks again.

I don't know whether I posted in the right place because you had to choose a topic 'idea' or 'praise'?

I will email that address.

[Parmesan]

got the automated response to that one 

[thecohens]

got the automated response to that one 

Good!  So let us know what they say.  I am a skeptic - I would be surprised if you were satisfied with their initial response.  As I mentioned  before, they may send you a standard response that you have to emphatically explain why it doesn't fit, to get a meaningful answer.  If you get a good response, great, if not, do not give up, reiterate your question with more clarity.

I think the work they are doing is fantastic, but they get so many many emails that it sometimes  is hard for them to give meaningful responses.