Hi Phil,
I have just merged your two topics together.
If you ever have problems accessing RootsChat, you can contact us by clicking on the red button that says "Contact Support" it is at the bottom of our first page.
I am going to merge your two profiles. Your Profile name will be your old username and your email will be the one you registered with most recently. Once merged I will send you an email to change your password - this has to happen when we merge profiles.
Regards
Sarah