Hello, I am familiar with and often use the Export Gedcom/Download Gedcom facility from, my Ancestry tree, to my desktop, for later transfer to my off line tree.
Today however, I have tried to carry out this procedure with a second family tree, which I have built on Ancestry, specifically to make a merger of two family's direct line Ancestors only. Having completed the tree, I want to Download it to my Desktop, then upload it to a new off line tree.
That is the background information, to save anyone explaining how to download a gedcom.
Today's download did not work, because having selected the 'Export Gedcom' option, the damn thing got to 99% on the file gathering stage, and would not move past that, to give me the green button, to actually do the download. The spinning circle which Vista uses to indicate a process is still running, continues to spin, the 99% completed, still shows. And nothing I do, either on the Ancestry site, or by trying Escapes, logging off, shutting down, removing server connection, etc. will change that.
When I open again the cursed thing is exactly as it was when I closed it; 99% and still spinning.
Any ideas please?
Regards
