Author Topic: Changing settings so copies of emails not left on server? helpplease  (Read 2800 times)

Offline adam smith

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Changing settings so copies of emails not left on server? helpplease
« on: Monday 17 January 11 21:23 GMT (UK) »
When setting up Windows Live Mail I must have checked the box to leave copies of emails on the server.  The mailbox is now full and my storage quota exceeded.

Can someone please tell me in non-techie language how to change this please?  I can't even find where the setup is located.

MY OS is Win7PRO.
Thanks,
adam

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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #1 on: Monday 17 January 11 22:12 GMT (UK) »
Hi Adam,

By going to "options" from the menu that drops down on your left, which is sitting above "email message", click options, email accounts, highlight your account, click properties, then the advanced tab.


Cheers
KHP
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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #2 on: Monday 17 January 11 22:19 GMT (UK) »
Hi again,

I better add those are the instructions for Windows Live Mail on my Windows 7.  Don't think Windows Live Mail has been updated on my XP :-\


Cheers
KHP
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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #3 on: Monday 17 January 11 22:43 GMT (UK) »
Hi Adam,

By going to "options" from the menu that drops down on your left, which is sitting above "email message", click options, email accounts, highlight your account, click properties, then the advanced tab.


Cheers
KHP

Thank you KHP for your reply.Can you help me further please as I have not been able to deal with this yet.


When going into Windows Live Mail no such list appears on LHS of the screen. Along the top of the page is  only such things as New, Reply, Reply all etc , none of which relate to things beyond the email on the screen.


What should be  on the screen when this Options menu drops down?
 What did you open to get this please?


TIA, adam


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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #4 on: Monday 17 January 11 23:08 GMT (UK) »
Mine updated to the new version of Live mail a while back, just going to check the older version on XP, back in a minute


Cheers
KHP
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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #5 on: Monday 17 January 11 23:10 GMT (UK) »
Ok, go to Tools, drop down menu, click on Accounts, highlight the account, properties, then advanced tab.

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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #6 on: Tuesday 18 January 11 04:29 GMT (UK) »
Thank you KHP but I am on Win7PRO and the installation of Windows Live Mail is recent and doubtless the latest version.

When Win Live Mail opens it goes straight to Inbox or Outbox, depending how  it was left before hibernation and  NO such items  with dropdown menus as you list  are evident.

Maybe the question is how toget to the Windows Live Mail page where these menusare.

Thanks KHP,
Adam

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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #7 on: Tuesday 18 January 11 05:03 GMT (UK) »
Hi Adam,

Sorry I couldn't help further. :-[   Looks like it is different for your OS.


Cheers
KHP
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Offline adam smith

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Re: Changing settings so copies of emails not left on server? helpplease
« Reply #8 on: Tuesday 18 January 11 09:00 GMT (UK) »
KHP, thank you.  I hope I have solved it. 
In top right hand corner of the screen with Windows Live Mail there is a tiny button that leadsto options etc.  Hopefully thenewsettings solve the problem.

Thanks agaon. Your helpismuchappreciated,

adam