DVD won't eject from laptop

[charlotteCH]

A DVD just won't eject from a Dell Laptop running Win7 Home Premium.
 It's a data and pics DVD.

Is it a matter of drivers or what please, and how do I solve this?

Simple terminology needed as I'm no techie

Thanks, and any help much appreciated.

charlotte

[Polly2]

Hi Charlotte, have you tried shutting down completely?, shut your laptop down wait a few minuets(I go and make a cuppa) then start it up again, do you have your laptop, this is a bit of a daft question, on your lap I ask because sometimes this happens to me when my laptop has gotten a bit hot.

[Calverley Lad]

If you just want to eject the disc (prior to having it sorted), look for small hole in facia of drive.
Using something like a straightened paperclip, insert clip into hole to enable disc to be removed.
 Brian

[charlotteCH]

Thank you both for your answers.

Poll, I've tried that but it doesn't solve the problem.

Brian,  I can't see any small hole and I've held the laptop under strong light, so don't know if I'm daft or there just isn't a hole such as you describe.


Thanks again.
charlotte

[kiwihalfpint]

Hi Charlotte,


On my laptop the hole is by the eject button.  The hole is about the size of a pinhead.


Cheers
KHP

[charlotteCH]

Thanks khp
 Still can't see it nr the eject button.

charlotte

[kiwihalfpint]

Charlotte,

Maybe your laptop doesn't have a pinhole.   

You might have to try entering  the BIOS and set to load safe mode and then try the eject method.

Have you tried selecting the dvd drive and then ejecting from there?

Someone more technie may have the solution for you.

Cheers
KHP

[charlotteCH]

khp, Laptop doesn't seem to have a pinhole.

Don't know about entering BIOS etc..  I'm not a techiw unfortunately.

thanks,
charlotte

[lookingforold]

Have you tried RIGHT clicking the link to your CD/DVD Drive on your desktop, then selecting 'reject' ?