Author Topic: DVD won't eject from laptop  (Read 5134 times)

Offline Gadget

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Re: DVD won't eject from laptop
« Reply #9 on: Friday 03 September 10 11:02 BST (UK) »
Hi Charlotte

Will go switch on my identical laptop and see if I can help.

My first thought was the same as lookingforold's  :)


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Offline LizzieW

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Re: DVD won't eject from laptop
« Reply #10 on: Friday 03 September 10 11:05 BST (UK) »
I presume Win7 works like other Windows laptops.  This is the  only way I can eject CDs/DVDs from my laptop -

Click on Start, click on Computer, there you should see DVD RW Drive or similar.  Right click on that and then click on eject.

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Offline Gadget

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Re: DVD won't eject from laptop
« Reply #11 on: Friday 03 September 10 11:16 BST (UK) »
Ok.

There are only two  ways to do it with these 'suck in drives'  as far as I can see:

1. You should have a CD/DVD icon on your task bar at the bottom of your screen. Right click on that and select Eject.

2. Click on Start and select Computer. Right click on the DVD icon and select Eject.


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Online RJ_Paton

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Re: DVD won't eject from laptop
« Reply #12 on: Friday 03 September 10 11:24 BST (UK) »
This solution was posted on the Tech Tweaks Forum - I haven't tried it personally so .....

Quote
1. Switch off the laptop
2. Press the power button to switch it on.
3. Instantly after pressing the power button, start pressing  " F2 " key on the keyboard to enter the BIOS setting.
4. Now press/touch the " eject button " of the DVD drive and now you are done, you will get the disc out.

Other sites recommend trying to download updated drivers from the Dell site which may be an option.


Offline Gadget

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Re: DVD won't eject from laptop
« Reply #13 on: Friday 03 September 10 11:27 BST (UK) »
Hi Falkyrn

There's no physical eject button on these machines - just the right click option.


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Online RJ_Paton

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Re: DVD won't eject from laptop
« Reply #14 on: Friday 03 September 10 12:04 BST (UK) »
Hi Falkyrn

There's no physical eject button on these machines - just the right click option.


Gadget

The above info was specifically for Dell machines bit it seems that this is now yet another brilliant (  ::) ) innovation from Dell


Offline Redroger

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Re: DVD won't eject from laptop
« Reply #15 on: Friday 03 September 10 16:59 BST (UK) »
There does seem to be something of an eject problem with Windows 7 HP. Luckily I didn't buy a Dell, a straightened paper clip has always worked so far. I remember in the early 1990s at work with 3 1/2 inch floppies, the eject procedure was straighten a paper clip ---.
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Offline Gadget

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Re: DVD won't eject from laptop
« Reply #16 on: Friday 03 September 10 20:33 BST (UK) »
There does seem to be something of an eject problem with Windows 7 HP. Luckily I didn't buy a Dell, a straightened paper clip has always worked so far. I remember in the early 1990s at work with 3 1/2 inch floppies, the eject procedure was straighten a paper clip ---.

Roger ~

Yes but that is not really a great deal of help for Charlotte, now is it - come on admit it.

The poor lady has a problem and castigating Dell (as Falkyrn has)  or talking about the 1990s is just unhelpful.


Both of you need a spanking!

Gadget



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Online RJ_Paton

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Re: DVD won't eject from laptop
« Reply #17 on: Friday 03 September 10 20:55 BST (UK) »
Quote
Both of you need a spanking!

Gadget

 :o  :-X

The Dell helplines and forums appear to have a universal solution for all problems - Return the Machine to Dell.

1. Although powering down has already been tried - try powering down AND removing the battery completely - leave the machine for 10 to 15 minutes and then return the battery and try booting the machine.

2. Try booting into safe mode and using the eject procedure from there

3. Check that you have the latest firmware edition for the drive from Dell - if not download and install the later version. If you already have the latest, try checking the Device Manager to see if there are problems highlighted against the hardware.

Other solutions which are available online BUT which I would NOT consider :-
remove disc from drive using tweezers or similar
hold laptop upright with disc slot facing down and shake the machine to dislodge the disc.


Both of these are inherantly dangerous to the wellbeing of your machine and should only be considered if you wish the only future use for your machine to be as a doorstop.