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Author Topic: Legacy deluxe Version 7.4.038  (Read 9789 times)

Offline tibeaudo

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Re: Legacy deluxe Version 7.4.038
« Reply #18 on: Wednesday 05 May 10 21:28 BST (UK) »
What I ended up doing (at my significant other's suggestion and with assistance from) was to restore Vista computer back to day before I did bad update instead of following tech from Legacy's instructions (too many places for me to go wrong!).  I was then able to do a successful upload (with my Legacy file open & from the "Legacy Home" tab (which of course had reverted back to time prior to bad Legacy download,  and now have my Deluxe features restored.  In addition, now have a version 7.4.0."39".  Thank you for input.

Offline Redroger

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Re: Legacy deluxe Version 7.4.038
« Reply #19 on: Saturday 08 May 10 19:14 BST (UK) »
Now have email from Legacy which I think will resolve the problem and I post the gist here so that others may avoid the trap; apparently Legacy customer numbers are edition specific, so when doing upgrades it is essential to use a current customer number for a successful upgrade, not tried it yet though, but will make a further post if any problems.
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Offline LizzieW

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Re: Legacy deluxe Version 7.4.038
« Reply #20 on: Monday 10 May 10 10:57 BST (UK) »
Glad I didn't have a problem, I don't understand the answer  ???   I've never been asked for a number, customer number or not, when doing an upgrade and if customer numbers are edition specific, where would you get a current customer number from?

Lizzie

Offline newbe_nz

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Re: Legacy deluxe Version 7.4.038
« Reply #21 on: Monday 10 May 10 11:03 BST (UK) »
You only need a customer number if you use the deluxe version of Legacy

Newbe
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Offline LizzieW

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Re: Legacy deluxe Version 7.4.038
« Reply #22 on: Monday 10 May 10 11:05 BST (UK) »
I have got the de-luxe version, but still managed to download the upgrade without being asked for a customer number.

Offline Redroger

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Re: Legacy deluxe Version 7.4.038
« Reply #23 on: Monday 10 May 10 15:51 BST (UK) »
I think the cause of this Lizzie was due to my doing a clean instal on a new Windows 7 laptop.

all seems OK now.
Ayres Brignell Cornwell Harvey Shipp  Stimpson Stubbings (all Cambs) Baumber Baxter Burton Ethards Proctor Stanton (all Lincs) Luffman (all counties)
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