Author Topic: Salford Council are having a laugh aren't they?  (Read 52170 times)

Offline Parmesan

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Re: Salford Council are having a laugh aren't they?
« Reply #27 on: Monday 26 April 10 16:21 BST (UK) »
So basically they are doing what lots of business do, charging extra for a quicker service.  S

I don't see that.  They don't say 'send us an extra quid and we'll speed our service up'
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Offline acorngen

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Re: Salford Council are having a laugh aren't they?
« Reply #28 on: Monday 26 April 10 16:35 BST (UK) »
Ok had another reply back and the 1 pound admin charge is apparently only for credit/debit card purchases and knowing the fees involved for this service I cannot blame them for wanting a pound.  It is a  little higher than corner shops charge but understandable.

I told them to look at  their website and ammend it because this is not how it reads

Rob
WYATT, COX, STRATTON, all from south Derbyshire and the STS, LEI border Burns Fellows Gough Wilks from STS in particular Black Country and now heading into SOP

Offline Parmesan

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Re: Salford Council are having a laugh aren't they?
« Reply #29 on: Monday 26 April 10 16:46 BST (UK) »
That's great Rob, well done!

If you try to order from Lancashire BMD the form you get states £1 admin for postal applications.  As noted in my previous post and copied here

"5 REMITTANCE ENCLOSED  (POSTAL APPLICATIONS ONLY)
Please note: Salford charge the standard fee of £9.00, plus a £1.00 administration fee for each certificate ordered.
UK: applications should enclose an SAE. Postal order or cheque made payable to : City of Salford for £ 10.00"

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Offline acorngen

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Re: Salford Council are having a laugh aren't they?
« Reply #30 on: Monday 26 April 10 16:52 BST (UK) »
Ok I have just mailed the UKBMD team and informed them what I have been told

Rob
WYATT, COX, STRATTON, all from south Derbyshire and the STS, LEI border Burns Fellows Gough Wilks from STS in particular Black Country and now heading into SOP


Offline Parmesan

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Re: Salford Council are having a laugh aren't they?
« Reply #31 on: Monday 26 April 10 16:54 BST (UK) »
You're a marvel, thank you!  :)

I thought those forms downloaded automatically from each authority! <clueless>
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Offline emmsthheight

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Re: Salford Council are having a laugh aren't they?
« Reply #32 on: Monday 26 April 10 19:58 BST (UK) »
Hi

What next?  The set fee s £9 for producing a  certificate.  Asfar asI cn see, the task is basically administrative anyway!  Admitably, wedidusedto add an sae up here, before.  But we'd been led to believe by various bodies it was cheeper to pay online - or they tried! -,now everyone wants extra!
Goodluck!

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Offline midmum

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Re: Salford Council are having a laugh aren't they?
« Reply #33 on: Monday 26 April 10 23:34 BST (UK) »
Okay,

I am probably going to annoy some of you now so sorry.

I am a Salford resident and I do not see any thing wrong in asking you all to cough up a bit extra so that facilities in Salford can be improved for the likes of me :) Salford needs all the dosh it can get - have any of you seen the City?

Seriously though the registrars job is to primarily register BMDs and they are kept pretty busy with births (we have the second highest teenage pregnancy rates for a start), we also have a high mortality rate.

We need our certs for our hobby, not exactly a priority. The BMDs have been indexed fairly well by Salford so people can always try and get a copy from the microfilm at the Local History Library or ask people such as me to look for them when we visit.

The staff at our centre are great and friendly and I have found that they have gone the extra mile to help. Please don't knock them, they do their best!
Midmum
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Offline acorngen

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Re: Salford Council are having a laugh aren't they?
« Reply #34 on: Monday 26 April 10 23:41 BST (UK) »
Midmum,

No one is questioning the work they do just the legalities behind what they are doing.  Thank you for the offer of looking things up for us however as I am a professional genealogist lookups are not suitable for me nor would it be fair for me to ask you to do something for free then charge my client nor would it be professional of me to have you do that work and then tell the client I did it.  Also when I search registers I may pick up on something that a lookup would miss so with all due respect thanks but no thanks.

The fact of the matter is Salford registrars have a duty to provide the certificates as is laid down in law and no matter whether you have the highest or lowest teenage births in the country that doesn't change. Maybe the schools and parents should do more to educate their kids that having sex is a serious business and they should always use protection.  That though is an altogether different subject.

Rob
WYATT, COX, STRATTON, all from south Derbyshire and the STS, LEI border Burns Fellows Gough Wilks from STS in particular Black Country and now heading into SOP

Offline Parmesan

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Re: Salford Council are having a laugh aren't they?
« Reply #35 on: Monday 26 April 10 23:53 BST (UK) »
I agree with Rob.

Yes, I have seen Salford, I used to live in Greater Manchester and it has undergone a lot of regeneration over the years and is much improved.   :)
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