Vic BDM site - anyone else having problems?

[PrueM]

Hi all,

I've been trying yesterday and today to put in my credit card details so I can view the results of an historical events search, and I keep getting a "General Application Error" message when I submit the payment form.

I've sent them an email telling them there's a problem, and apparently it has been "allocated" to someone, but no response other than that as yet.  I was just wondering whether it's only me, or whether anyone else is having the same trouble.

I've tried on both Firefox and IE8 on the PC.  Haven't tried on the Mac at home yet.

Cheers
Prue

[forthefamily]

No your not the only one. I tried this morning and now again at 9:30 p.m. my time. It's been down all day. I did get in yesterday with no problems.

mab

[majm]

Hi there  Prue,

I've just tried it, I can't get past the page headed "Historical Index Search Form" .. from memory that's several pages before the payment options comes up.  Perhaps the bdm section is collapsing further. The message I get is "This website is temporarily unavailable" ....   Hope it sorts itself out within the next couple of hours ..

Edit to add I can get as far as this   
http://www.bdm.vic.gov.au/bdm/index-search?action=getHistIdxSearchCriteria
Cheers,
JM.  

[roby]

HI all,

It is still down,  I have been trying for 3 days, I can search, but can't pay.

roby

[cando]

The banking facilities are down.  Can we help you with a search?

Cando

[PrueM]

Thank you cando, that's very kind of you 
I'm really after info on the certs, having Already done a quick index search last week, so I'll just have to twiddle me thumbs until they get themselves sorted out!

Many thanks again 

cheers
Prue