Find My Past 14 day free trial

[andycand]

Hi

If you purchase anything using a credit card and check your account online you will see pre authorisation until the purchase is finalised. If it is a purchase made in person at, for example, a retail store, then it is usually finalised in a day or so and the store name will then show, if it is something you purchase online then the pre authorisation can show for a bit longer, usually until they send your order. In this case the pre authorisation would stay until you decided whether to cancel or take out a subscription.

Andy

[J11]

Yes, in the case of a purchase.  A Free Trial is not a purchase but a look at something to see if you want to purchase it.  Waterstone's don't put a pre-authorisation on your card when you leaf through a book while deciding whether you want to buy it nor does a clothes shop when you try on a garment. 

[Hines001]

Hi everyone I know it's been a while since anyone has posted here but i was wondering if anyone knew the answer to my question (no harm in askin right?)

My sister signed up for the findmypast 14 day free trial with my help as she is useless with computers and i didn't realize that they would but a pre-authorisation on the £49.95 subscription fee (last time i sign up for anything after only 3 hours sleep lol) she has now cancelled the free trial so i was just wondering if anyone here knew how long it will take for the money to be available back in her account

Thank you in advance for any help

Craig

[mike175]

  Do it by all means FindMyPast but tell us you're doing it.

They DID tell you (when you signed up for the trial).
It's not sharp practise at all.

It may not be sharp practice in the strict sense but it ain't a Free Trial either, if they confiscate some of your money for the duration!

I, for one, am getting pretty sick of this type of advertising gimmick: offering something free, but when you apply for it you find you have to supply your credit card details and sign up for a subscription you may not want which you can later cancel within the time limit should you decide not to continue 

Mike.