new price for GRO certs

[Rah1980]

So they currently charge an extra £1.50 for no ref which will rise by 75p when prices go up?

[Sloe Gin]

It wasn't a matter of having no reference, the reference was not in the usual form and therefore couldn't be entered on the online form.  (From memory, I think the problem was that it didn't give a specific year but a range, eg 1840-43.)

The current price if one orders by telephone is £8.50.  It says it somewhere in their bumf.

Here.  Scroll down a bit.  Without a reference no it's £11.50.

[andycand]

Hi

Deleted as it duplicated limk given by Sloe Gin

Andy

[Sloe Gin]

That's what I posted.  Ah, you spotted it! 

[dawnsh]

You can order overseas certs online if you don't know exactly when and the ref covers more than one year, you just enter one year (the first year from the top of the index page) in the date box, when you go to the next page and enter the details, the box there is free-form and will contain far more characters than shown. The staff at the GRO treat overseas orders differently and more manually.

The GRO ordering site is not the most intuitive for overseas events.

Dawn

[LizzieW]

I know she had the correct GRO ref.numbers as I provided them for her!!  Maybe they just decided to charge her £8.50 because they had to talk to her on the 'phone, or it's possible as she had quite a few references that there was some discussion about which would be useful and which not.  I don't think she is unhappy as what she is searching for is very important to her.

Lizzie

[Sloe Gin]

  Maybe they just decided to charge her £8.50 because they had to talk to her on the 'phone

As we have established, £8.50 is the correct current price for telephone or postal orders with references, and £11.50 without.

Dawn - thanks for that, they certainly didn't tell me that when I rang to ask for advice, but the person didn't seem very clued-up on overseas (army) registrations. 

[Redroger]

I ordered 2 certificates yesterday, one from Lincolnshire by phone as I couldn't fathom their website, and one from Doncaster by post. Both cost or will cost £7. The Lincolnshire one was a pleasure to deal with, no problem at all and a receipt appeared in my in box double quick.
Doncaster was appalling, They do not do certificates either by the web, or by phone, post or personal application only, and then you have to collect next day!When I asked about the internet ordering I was told that to order by the internet I had order from the GRO. When I said that I was ordering from Doncaster as the event had happened there and it was not on the GRO index, the clerk seemed completely baffled.

[madpants]

Just seen this - the robbing ba*****ds! And reading the first link they seem so proud of themselves too for not putting up prices since 2003....whoop de do!