Welcome to Rootschat -
you can send a personal message to any of the members, but only after you have made 3 postings on line.
If you go to the Help tab in the row at the top of the page, you'll find a section on messages, and a lot of frequently asked questions.
There are a lot of Australian users, and everybody is always ready to help - have you looked at the Australia board? The other thing you might consider is to do a search of the site for Haerse, and any threads or discussions about them should come up.