Dreaded blue screen --help please

[GrahamH]

Your blue page is an healthy page to see! it is the start of Window cleaning the hard disc program! so let it do its stuff! and leave it alone to run and either it restarts or comes back to to the normal widows desktop screen.

I have the feeling that it will be a long wait.  When you see the screen pictured above, the computer will have done a memory dump and halted 

Yes, the clue is in the wording "Windows has shut down" in the first line on the blue screen 

Run the Blue window clean hard drive disc by cutting it power! once a week!! difference is your doing it not the computer.

It is not a good idea to cut the power rather than close down properly. That is the way to introduce all sorts of fragmentation, duff registry entries and other Windows errors.

The only time one should pull the plug is when all else has failed. On restart the first job should be to check the hard drive, run registry cleaner(s) and defragment the drive.

Graham

[kiwihalfpint]

The only time one should pull the plug is when all else has failed.

Graham

Thats what I end up doing because all the other methods don't work, on start up I am presented with a black screen with options of what to do.

Cheers
KHP

[downside]

I am presented with a black screen with options of what to do.

Otherwise known as safe mode (menu), as opposed to normal mode.

Don't you like those really helpful bits of advice at the bottom of a Blue Screen of Death where says, "Please contact your Administrator or Technical Support Group for further assistance."  Like every household has one of those or may be they should come free with every copy of Windows.

This has nothing to do with defragmenting the hard drive.  Defragmenting the hard drive may help with disk access times but that is about all it does.  The type of error being reported here is a memory violation problem caused by a hardware/software conflict of some kind.  You will need to do a bit of research about:

fssfltr_tdi.sys

to find out whether there is a fix for this problem.

[Nick29]

You will need to do a bit of research about:

fssfltr_tdi.sys

to find out whether there is a fix for this problem.

I already did - see my original reply.  It's connected to the parental control part of Windows Live.  Uninstalling the program may fix it.