Author Topic: On-line ordering of death certificates  (Read 883 times)

Offline RipleyAnne

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On-line ordering of death certificates
« on: Wednesday 05 August 09 08:43 BST (UK) »
Hi,

I am trying to order a death certificate from Philadelphia, Pennsylvania but am finding it incredibly difficult to do on-line. I live in Australia so am not able to do it in person or send a personal cheque. I could send a bank cheque (and may have to do so if all else fails) but the actual cheque would cost me two or three times the cost of the certificate. I have looked and looked to try and find some way of ordering on-line but have had no luck.

The Ancestry site seemed to have the facility but because I am in Australia and the site is American, I wasn't able to put in an Australian address.

Does anyone know of a way I can order the certificate I want?

Thanks,

Sandra

Offline Hollering_Woman

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Re: On-line ordering of death certificates
« Reply #1 on: Friday 04 September 09 21:55 BST (UK) »
I've had this problem with ordering stuff from other countries.  It's so frustrating. That check will cost you a fortune so you have to use a card...even a debit card.   Forget ancestry.  I'm in the US and recently had to get a replacement copy of my own birth certificate.  I used http://www.vitalchek.com/ .  But I can't remember if I paid with a credit card or what. I must have used a credit card.  You'll have to contact them and see.  Otherwise, you might consider opening a PayPal account (which will take a few days to verify your bank account) and then find someone in PA you can pay via that method to go get it.  Or just contact the PA Records division (or whoever holds the records directly).  Money is money.

When is comes to addresses just try to stuff it in some field that doesn't edit it and say you've made an incorrect entry. We American fail to consider other countries use different forms of addressing.  Duh.   Or, you could email the people at the PA Records place and ask them what to do.  The last place to seek help is from ancestry.com.....they simply have no interest in helping customers do anything other than getting their money.