I have an idea that Nanny Jan lives in a no broadband area

Where I live near Monmouth, some people have managed to get it (I did !) but others just a few doors away in the village can't .... BT say its because they need to rewire the area ... in about ten years time !

It all depends which side of the village people live ...
... and I'm also told (and have no reason to suspect its not the case) that the further you are from the BT exchange, the less likely you are to get it.
Going back to AVG ... I had it working for a couple of years; then suddenly got a message to say it had expired, and to do a free download ... which is only for 14 days. I did ... and sure enough, after 14 days, I was told to do it again ... (or pay !)
... so is there a free one somewhere that doesn't need down-loading so frequently ?